Members brianeharmonjr Posted November 29, 2012 Members Share Posted November 29, 2012 Yeah, damaged in shipping and not keeping it, but they don't have any more Midtown Standard P-90 models left. I only got it because it was too good of a deal to pass up with the gift certificate, and I'm sure they'll make me a deal on something else, but I can't really afford to keep it if I'm not still getting the gift certificate and I'm not sure I can make my money back if I don't like it and need to sell. Just a {censored}ty situation and further pushing me away from Gibson-style necks. I don't think I've had any better than 50/50 luck on shipping or having Gibson-style necks shipped to me. Not a good start to my day. Link to comment Share on other sites More sharing options...
Members jhorne Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by cbh5150 The "special" link that they send you on a price match for whatever reason does not allow you to sign into your account, which is a PITA because then you have to reenter all of your info - unless it's a system glitch It is not a glitch, it has been that way for years. I was told by someone at m123 two years ago (maybe three) that they were 'working on it'... Link to comment Share on other sites More sharing options...
Members PunkKitty Posted November 29, 2012 Members Share Posted November 29, 2012 Sam Ash still has Midtown Standards available for $799. Link to comment Share on other sites More sharing options...
Members eeddings Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by brianeharmonjr Yeah, damaged in shipping and not keeping it, but they don't have any more Midtown Standard P-90 models left. I only got it because it was too good of a deal to pass up with the gift certificate, and I'm sure they'll make me a deal on something else, but I can't really afford to keep it if I'm not still getting the gift certificate and I'm not sure I can make my money back if I don't like it and need to sell. Just a {censored}ty situation and further pushing me away from Gibson-style necks. I don't think I've had any better than 50/50 luck on shipping or having Gibson-style necks shipped to me. Not a good start to my day. Bummer, sorry you got a busted new guitar. Hopefully they can work it out for you. I definitely wouldn't keep it. Would you want this one? Link to comment Share on other sites More sharing options...
Members Cobalt Blue Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by jhorne It is not a glitch, it has been that way for years. I was told by someone at m123 two years ago (maybe three) that they were 'working on it'... Yeah, I've wondered if it is actually a way to keep that which one has purchased via price match from counting toward one's VIP points. It seems very suspect to me. Link to comment Share on other sites More sharing options...
Members GulfportRMG Posted November 29, 2012 Members Share Posted November 29, 2012 Here's a little more clarification I received from MF just a few minutes ago on use of the E-CertificatesThanks for your inquiry. The e-certificates will not be good on MSP brands, a list of which I have provided below, or used and clearance inventory. As for your question pertaining to the certificate Link to comment Share on other sites More sharing options...
Members 98 les paul Posted November 29, 2012 Members Share Posted November 29, 2012 For those looking for a little extra cash on your deals, Mr. Rebates is offering 5% cashback at Sam Ash. Link to comment Share on other sites More sharing options...
Members aporcelainsky Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by GulfportRMG Here's a little more clarification I received from MF just a few minutes ago on use of the E-Certificates Thanks for your inquiry. The e-certificates will not be good on MSP brands, a list of which I have provided below, or used and clearance inventory. As for your question pertaining to the certificate Link to comment Share on other sites More sharing options...
Members bjcarl Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by aporcelainsky just keep sounding less and less like gift certificates by the minute. basically their just coupons that can be used one at a time on specified non-sale items. seriously ridiculous that MF lured us in with promises that they'd be same as cash and stackable and now neither is true. Same as cash, my ass...one thing I HATE is when retailers won't honor their own promotions/promises...the online merchants who offer price matches("we won't be undersold!") and then come up with excuses not to follow through with their own guarantees also gets me steamed... Link to comment Share on other sites More sharing options...
Members chbaker Posted November 29, 2012 Members Share Posted November 29, 2012 Guys,This is not accurate, things have changed this morning for the better. I'll speak to that more when I'm back in the office, but in the meantime, I ask that these last posts with brand exclusions be removed. I fear that some vendors might take it as a MAP violation. Thanks in advance!Sincerely,Chris BakerNight Supervisor Link to comment Share on other sites More sharing options...
Members Smithshred Posted November 29, 2012 Members Share Posted November 29, 2012 Here's another interesting tidbit pertaining to the the 150% PM at musiciansfriend.I just got off the phone with two separate MF CSR's who both say that these will be in the form of E-certificates that have NO exclusions and you can apply multiple E-certificates on an order as well. Link to comment Share on other sites More sharing options...
Members eeddings Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by chbaker Guys, This is not accurate, things have changed this morning for the better. I'll speak to that more when I'm back in the office, but in the meantime, I ask that these last posts with brand exclusions be removed. I fear that some vendors might take it as a MAP violation. Thanks in advance! Sincerely, Chris Baker Night Supervisor Originally Posted by Smithshred Here's another interesting tidbit pertaining to the the 150% PM at musiciansfriend. I just got off the phone with two separate MF CSR's who both say that these will be in the form of E-certificates that have NO exclusions and you can apply multiple E-certificates on an order as well. Good deal, thanks for posting guys. Link to comment Share on other sites More sharing options...
Members chbaker Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by Smithshred Here's another interesting tidbit pertaining to the the 150% PM at musiciansfriend. I just got off the phone with two separate MF CSR's who both say that these will be in the form of E-certificates that have NO exclusions and you can apply multiple E-certificates on an order as well. Unfortunately, with how fast this keeps changing, it can be hard to get the hundreds of employees we have in our contact centers completely up to speed. For the time being, I'd recommend emailing forums@musiciansfriend.com for details. I have a small team of 7 (myself included) who respond to this account, so it's much easier to have the most current info there. Sincerely, Chris Baker Night Supervisor Link to comment Share on other sites More sharing options...
Members teletaylor Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by chbaker Guys, This is not accurate, things have changed this morning for the better. I'll speak to that more when I'm back in the office, but in the meantime, I ask that these last posts with brand exclusions be removed. I fear that some vendors might take it as a MAP violation. Thanks in advance! Sincerely, Chris Baker Night Supervisor Chris, Thank you for coming on this board and trying to clear up or make things right. I've been happier with MF lately with customer service AND shipping (I know there's always exceptions), but you walking in here while mud is being thrown around is appreciated. Link to comment Share on other sites More sharing options...
Members bjcarl Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by chbaker Guys, This is not accurate, things have changed this morning for the better. I'll speak to that more when I'm back in the office, but in the meantime, I ask that these last posts with brand exclusions be removed. I fear that some vendors might take it as a MAP violation. Thanks in advance! Sincerely, Chris Baker Night Supervisor Chris...you're a gentleman and your participation in the forum is greatly appreciated. I do, however, think that MF needs to iron out all the kinks and get all their sales reps on the same page before you guys start making promises you can't keep. As you can see in a forum like this one, word gets out at lightening speed and one customer service screw up can cost much more than just one missed sale due to a single pissed off customer. I'd also point out that any brand exclusions listed apparently came straight from musiciansfriend. I know I sound bitter, but I do appreciate all of your posts... Link to comment Share on other sites More sharing options...
Members Beyer160 Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by chbaker I ask that these last posts with brand exclusions be removed. I fear that some vendors might take it as a MAP violation. Thanks in advance! MAP violation? A customer posted an email from your company on an internet forum- that's not advertising. It sounds more like your company has completely screwed the pooch on this pricematch fiasco and you're in spin-control mode. It's obvious the right hand at MF/GC/M123 doesn't know what the left hand is doing. I appreciate you're in a tough position, but don't just make up bull{censored}. Somebody above your paygrade needs to make a call on this, so get back to us when they do. Link to comment Share on other sites More sharing options...
Members eeddings Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by Beyer160 MAP violation? A customer posted an email from your company on an internet forum- that's not advertising. It sounds more like your company has completely screwed the pooch on this pricematch fiasco and you're in spin-control mode. It's obvious the right hand at MF/GC/M123 doesn't know what the left hand is doing. I appreciate you're in a tough position, but don't just make up bull{censored}. Somebody above your paygrade needs to make a call on this, so get back to us when they do. That's a bit harsh. He's providing us a courtesy by posting here, and I for one feels he's going above and beyond. It sounds to me like he's going/has gone to bat for us. Let's keep it respectable. Link to comment Share on other sites More sharing options...
Members hausmann Posted November 29, 2012 Members Share Posted November 29, 2012 I can appreciate those who took advantage of the MF gift certificates. I hope this all gets resolved to your satisfaction, and soon. I'm looking forward to see this forum return back to its regularly scheduled programming. Link to comment Share on other sites More sharing options...
Members guitarman3001 Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by hausmann I can appreciate those who took advantage of the MF gift certificates. I hope this all gets resolved to your satisfaction, and soon. I'm looking forward to see this forum return back to its regularly scheduled programming. lol....this IS its regularly scheduled programming!! Link to comment Share on other sites More sharing options...
Members Honkers Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by guitarman3001 lol....this IS its regularly scheduled programming!! Yes, its turned into a soap opera. Like sand through the hour glass So are the deals of our lives... Link to comment Share on other sites More sharing options...
Members watsonaka Posted November 29, 2012 Members Share Posted November 29, 2012 I'm reluctant to reply, but... They haven't even sent out the GCs yet and many are pitching fits. Read between the lines folks. CB has all but said that he and his staff of 7 will be there to make it right. So wait till you get the GCs and then call a CSR and try to make your deal. My experience with these kinds of deal is that polite persistence will go a long way towards making your deal happen. When you get ready to spend the GCs, be polite, be persistent, and state your case with the CSR. If he or she shoots you down email CB and present your case. Have your documentation available and be prepared to present it for review. I have several GC's and I'm going to do my best to be a happy warrior when it comes time to negotiate my deal or deals. Best of luck to all. Link to comment Share on other sites More sharing options...
Members joemonkey Posted November 29, 2012 Members Share Posted November 29, 2012 Chris, can you just us gear for free? Link to comment Share on other sites More sharing options...
Members cbh5150 Posted November 29, 2012 Members Share Posted November 29, 2012 Looks like Sam Ash snuck in another blowout - either that, or I just didn't notice before... ESP LTD EC256 Eclipse Electric Guitar in two-tone sunburst, normally $399, marked down to $199.99 (price shows up on checkout). Also, wine red Midtowns are gone - they still show CSB, VS and FB, though. Link to comment Share on other sites More sharing options...
Members kojdogg Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by joemonkey Chris, can you just us gear for free? Hahahaha! Originally Posted by teletaylor Chris, Thank you for coming on this board and trying to clear up or make things right. I've been happier with MF lately with customer service AND shipping (I know there's always exceptions), but you walking in here while mud is being thrown around is appreciated. Ditto Link to comment Share on other sites More sharing options...
Members Yarbicus Posted November 29, 2012 Members Share Posted November 29, 2012 Originally Posted by joemonkey Chris, can you just us gear for free? Only if free picks are included. Link to comment Share on other sites More sharing options...
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