Members Doctor Morbius Posted October 27, 2009 Members Share Posted October 27, 2009 If you read through this thread... http://surfguitar101.com/modules.php?name=Forums&file=viewtopic&t=10462 you will find that a gigging musician (the lead guitarist and main songwriter for The Madeira) was denied a refund for a Wilkinson Vintage Tremolo, which is most likely a dud, he purchased from GuitarFetish. Jay did offer a replacement unit but not a refund. I think that's dirty pool. Link to comment Share on other sites More sharing options...
Members tlbonehead Posted October 27, 2009 Members Share Posted October 27, 2009 Did he get it thru the store or on Ebay? Link to comment Share on other sites More sharing options...
Members Doctor Morbius Posted October 28, 2009 Author Members Share Posted October 28, 2009 Did he get it thru the store or on Ebay?Would it matter? I don't know which storefront he got it through. Link to comment Share on other sites More sharing options...
Members nevermind Posted October 28, 2009 Members Share Posted October 28, 2009 uh oh buries head in the sand Link to comment Share on other sites More sharing options...
Members A-20 Posted October 28, 2009 Members Share Posted October 28, 2009 Sure, next you will be saying the pope likes to slap people. By the way I saw this great headline: "Prostitutes Appeal To Pope." I love the Pope, but that is funny. I love Jay and refuse to believe anything remotely negative no matter the growing evidence that He is indeed a business trying to make a profit. I will always believe he is an angel whos only goal is to bless the less fortunate with cheap guitars which are actually as good as any Gibson. Today's Headline: "Musicians Appeal To Jay" That is all. Link to comment Share on other sites More sharing options...
Members poolshark Posted October 28, 2009 Members Share Posted October 28, 2009 Uh oh. 15 pages. Link to comment Share on other sites More sharing options...
Members tlbonehead Posted October 28, 2009 Members Share Posted October 28, 2009 Would it matter? I don't know which storefront he got it through.Well sure it matters, unless he's changed his policies recently. I believe his online site offers money back and I'm pretty sure his Ebay dealing are exchange only. So it makes a huge difference if that is still the case. Link to comment Share on other sites More sharing options...
Members Doctor Morbius Posted October 28, 2009 Author Members Share Posted October 28, 2009 Well sure it matters, unless he's changed his policies recently. I believe his online site offers money back and I'm pretty sure his Ebay dealing are exchange only. So it makes a huge difference if that is still the case. I'll see if I can find out. Link to comment Share on other sites More sharing options...
Members cratz2 Posted October 28, 2009 Members Share Posted October 28, 2009 I know Ivan's a great guy, but I wonder if the refund was denied because it was bought 6 months ago. I think I'll offer to buy it from him when they're in town next if he still has it. I like my trem arms low. Link to comment Share on other sites More sharing options...
Members Funderbunk Posted October 28, 2009 Members Share Posted October 28, 2009 Jay did offer a replacement unit but not a refund. I think that's dirty pool. The guy who bought it and is getting a replacement doesn't seem too upset about it - why are you? Link to comment Share on other sites More sharing options...
Members Preacher Posted October 28, 2009 Members Share Posted October 28, 2009 Well sure it matters, unless he's changed his policies recently. I believe his online site offers money back and I'm pretty sure his Ebay dealing are exchange only. So it makes a huge difference if that is still the case. Ya, pretty sure this is right. Oh, and in. Link to comment Share on other sites More sharing options...
Members tlbonehead Posted October 28, 2009 Members Share Posted October 28, 2009 . I will always believe he is an angel whos only goal is to bless the less fortunate with cheap guitars which are actually as good as any Gibson. Today's Headline: "Musicians Appeal To Jay" That is all. :eek:the gall of some people!! Link to comment Share on other sites More sharing options...
Members Vintage55 Posted October 28, 2009 Members Share Posted October 28, 2009 He bought it six months ago. I don't think there's too many suppliers (if any) that would give a refund after that long. Getting a new one after six months is pretty fair, if you ask me. Not trying to defend or be critical of anyone here, but did it really take six months to figure out it was not what you wanted? Link to comment Share on other sites More sharing options...
Members ihavenofish Posted October 28, 2009 Members Share Posted October 28, 2009 If you read through this thread... http://surfguitar101.com/modules.php?name=Forums&file=viewtopic&t=10462 you will find that a gigging musician (the lead guitarist and main songwriter for The Madeira) was denied a refund for a Wilkinson Vintage Tremolo, which is most likely a dud, he purchased from GuitarFetish. Jay did offer a replacement unit but not a refund. I think that's dirty pool. "We are happy to take ANY ebay purchases back for exchange within 30 days. You may apply the actual price paid for the item towards any other item we sell, or accept a merchandise credit. Due to ebay's fee structure we cannot offer cash refunds on ebay purchases." http://cgi.ebay.com/GFS-Vintage-Split-Bridge-Humbucker-70s-Tele-Custom-H18_W0QQitemZ390108803208QQcmdZViewItemQQptZGuitar_Accessories?hash=item5ad44bf088 hard to blame jay if you cant read the huge print stating no frefunds... just sayin Link to comment Share on other sites More sharing options...
Members Preacher Posted October 28, 2009 Members Share Posted October 28, 2009 If it's a 30 day policy but Jay's still exchanging after a few months sounds pretty good to me. Link to comment Share on other sites More sharing options...
Members Doctor Morbius Posted October 28, 2009 Author Members Share Posted October 28, 2009 He bought it six months ago. OH SHIT! I didn't see that part. :facepalm: Fire away guys. (flamesuit on) Link to comment Share on other sites More sharing options...
Members Preacher Posted October 28, 2009 Members Share Posted October 28, 2009 flamePoncho, no? Link to comment Share on other sites More sharing options...
Members hellion_213 Posted October 28, 2009 Members Share Posted October 28, 2009 Yet he IS getting a replacement, After 6 Months!! That's awesome customer service if you ask me. If I had a store, I wouldn't give a replacement after 6 months. Just saying Link to comment Share on other sites More sharing options...
Members Kellanium Posted October 28, 2009 Members Share Posted October 28, 2009 *sits back and eats popcorn* Link to comment Share on other sites More sharing options...
Members V-Type Posted October 28, 2009 Members Share Posted October 28, 2009 So the guy has sat on it for 6 months and then wants a refund just now.Hahahaha.Sorry but I can hardly blame Jay or GFS for this at all. Most stores wont even offer up a replacement at all.The guys lucky Jay offered him anything.And too expect a retailer or anyone for that matter to replace or refund long after 30-60 days is Ridiculous. Honestly. Dont worry Doc it only stings for a little while. Link to comment Share on other sites More sharing options...
Members mistersully Posted October 28, 2009 Members Share Posted October 28, 2009 egads Link to comment Share on other sites More sharing options...
Members JohnnyRaincheck Posted October 28, 2009 Members Share Posted October 28, 2009 Link to comment Share on other sites More sharing options...
Members symphonictank Posted October 28, 2009 Members Share Posted October 28, 2009 OH SHIT! I didn't see that part. :facepalm: Fire away guys. (flamesuit on) All that for a Strohs... Link to comment Share on other sites More sharing options...
Members Doctor Morbius Posted October 28, 2009 Author Members Share Posted October 28, 2009 Wonder Twin Powers ACTIVATE! Form of .. a flame poncho!! Link to comment Share on other sites More sharing options...
Members Into Nation Posted October 28, 2009 Members Share Posted October 28, 2009 In... Link to comment Share on other sites More sharing options...
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