Members Notes_Norton Posted November 27, 2010 Members Share Posted November 27, 2010 I ordered a Parker Dragonfly from an on-line music retailer (who shall remain nameless) and the salesman on the phone tells me I got the last natural colored one in stock. The shipping is fast, priority mail, I get it, open it and the first thing that I see is that it's dark mahogany instead of light alder. Then I notice it's not a DragonFly at all, but a Parker Mojo MIDI Fly guitar with a list price of $5,600. So following the "do unto others" ethic, I immediately call the retailer and inform them of their mistake. I tell them I would gladly send them the Fly back for the guitar that I ordered. The customer service rep tells me I got the last one, and they will not be getting any more for at least 99 days. So I ask them what can I do? I really wanted the DragonFly. They said I can (1) Keep the Mojo (2) Send it back for a refund on my credit card (3) Send it back for store credit, and I have 45 days to decide (they didn't even offer to pay return shipping). I am an excellent sax player. I was first in the state each and every year I was in school, and I've logged decades of professional work since then - it's what I do for a living. I've played either rhythm guitar (barre chords) or bass for years when the songwriter didn't have the wisdom to include a sax part. A couple of years ago I decided to get serious on the guitar and put some serious practice time in, and now I can bang out a decent rock/blues/country solo consisting of predominantly pentatonic, blues, and major scales. In other words, I ain't no Slash by any stretch of the imagination. So me owning a Parker Mojo MIDI is like owning a Ferrari to take to the grocery store and back. Nothing wrong with that. But I like the pickup configuration of the DragonFly better and I definitely need the light color. I wear black on stage, and switching instruments is good show-biz. The dark mahogany will not show up. So I flip-flopped, hemmed and hawed, paced the floor, talked to my spouse (also a guitarist) and finally decide to order the DragonFly from another dealer who is having it shipped direct from the Factory, and sell the Mojo. I'll try to take some pictures soon and put it up for sale. I'm gigging all weekend (with my old LTD guitar so that I don't scratch the Fly). I figure if I sell the Mojo MIDI Fly for about $3500, I can pay for both and end up with a free guitar. The Mojo without MIDI sells for about $3500, and the MIDI sells for about $4200. It would make a great Christmas present. So how lucky can a guy get? What would you do? If you want to be informed when I put it up for sale, let me know. Notes ? Link to comment Share on other sites More sharing options...
Members PunkKitty Posted November 27, 2010 Members Share Posted November 27, 2010 It sounds to me like you got a good deal. You tried to be honest. They admitted their mistake and told you to keep it. Still, I understand the desire to send it back. I probably would have done the same thing. Link to comment Share on other sites More sharing options...
Members warriorpoet Posted November 27, 2010 Members Share Posted November 27, 2010 Cool guitar, tough luck, and why not see if Shumaker in Stuart will take it? Link to comment Share on other sites More sharing options...
Members Unclemeat Posted November 27, 2010 Members Share Posted November 27, 2010 I would sell that one and buy what you want elsewhere. You did the right thing. They said keep it. I imagine you can get more than $1400 out of it. Link to comment Share on other sites More sharing options...
Members sleewell Posted November 27, 2010 Members Share Posted November 27, 2010 wow, that is incredible luck. stand up job though calling them, bet a lot people would not. i think you are doing the right thing, no sense in having a guitar you dont want even if it is very expensive. Link to comment Share on other sites More sharing options...
Members Jkater Posted November 27, 2010 Members Share Posted November 27, 2010 What's the selling price (not retail price) of the mojo? Link to comment Share on other sites More sharing options...
Members Yarbicus Posted November 27, 2010 Members Share Posted November 27, 2010 First, kudos for your honesty. Seriously, no amount of money or awesome guitar gear is worth your integrity. Second, I say sell it and get what you want. Those higher end Parkers are just plain ! Link to comment Share on other sites More sharing options...
Members ExiledCrow Posted November 27, 2010 Members Share Posted November 27, 2010 No worries you did the right thing first and let them know about their mistake in your favor. In your favor money-wise anyway, as yeah, it IS a much better guitar, but not the one you want. So sell the Mojo to pay for the Dragonfly (and more), and enjoy the good luck. Link to comment Share on other sites More sharing options...
Members Belva Posted November 27, 2010 Members Share Posted November 27, 2010 Do you remember the name of the rep you talked with? Write down as much as you can remember about the phone conversation. They may attempt to bill your card for the difference. So you'll need this info if/when you need to dispute the charges.At least you were honest with them. Good Karma will ensue. Link to comment Share on other sites More sharing options...
Members kirs Posted November 27, 2010 Members Share Posted November 27, 2010 Same thing happened to me when I bought my first guitar. I ended up getting the next model up which cost 2x as much. Thing is I didn't figure it out until two years later (I was a total noob). Still play that guitar, so it worked out and I don't think I was dishonest about, being I didn't even know. Link to comment Share on other sites More sharing options...
Members Citizen_Insane Posted November 27, 2010 Members Share Posted November 27, 2010 Don't be bummed, be ecstatic! You're going to get a free guitar and then some! It'll just take an extra couple weeks to get the one you want. I'd say that's worth $2k. Link to comment Share on other sites More sharing options...
Members Raxus Prime Posted November 27, 2010 Members Share Posted November 27, 2010 Be happy man. Link to comment Share on other sites More sharing options...
Members GAS Man Posted November 27, 2010 Members Share Posted November 27, 2010 All I know is that when life gives you lemons, you're supposed to make lemonade. So mash that midi and get some juice out of it. But I'm sorry, this thread kinda sucks with out at least some web-shots, I just got out of bed and it's too early to get by on imagination so - Are they like these? Didn't see a darker one on the web than that unless is was an odd color or black I have an older Parker Fly Classic that I got on a blowout sale for $1100. Don't care for its tone though, except for the piezo/acoustic tones. It's electric guitar tones are rather "bleh". Mine has DiMarzios in it. Usually I like that brand, but not so in this guitar. Do like the feel of a Fly though. Link to comment Share on other sites More sharing options...
Members IamBurnout Posted November 27, 2010 Members Share Posted November 27, 2010 Send it to GMW for a refinish? Link to comment Share on other sites More sharing options...
Members jelloman Posted November 27, 2010 Members Share Posted November 27, 2010 flip it for a profit, get the one you want, pocket the difference, take the wife out for a night on the town, get laid, be happy... Link to comment Share on other sites More sharing options...
Members Yarbicus Posted November 27, 2010 Members Share Posted November 27, 2010 flip it for a profit, get the one you want, pocket the difference, take the wife out for a night on the town, get laid, be happy... Now THAT'S a happy holiday! Link to comment Share on other sites More sharing options...
Members Bro Blue Posted November 27, 2010 Members Share Posted November 27, 2010 Good for you in calling them about it. If they said keep it, flip it and get what you like. I agree with treating the wife - a nice hotel and party for the new year would be great. Link to comment Share on other sites More sharing options...
Members troyguitar Posted November 27, 2010 Members Share Posted November 27, 2010 I think you'll have a hard time getting $3500 out of that, maybe $2500 if you're lucky but $2000 is probably a more realistic estimate. Parkers recent price increases have made the new prices of Fly's insane and the resale value of them has not really increased proportionally - regular Fly Mojos are selling for ~$1500 on eBay. Add to that the fact that MIDI functionality is a very niche market. Link to comment Share on other sites More sharing options...
Members alfsboy Posted November 27, 2010 Members Share Posted November 27, 2010 Am I missing something ,surely if you keep it they will charge the price to your credit card . Link to comment Share on other sites More sharing options...
Members noisebloom Posted November 27, 2010 Members Share Posted November 27, 2010 Am I missing something ,surely if you keep it they will charge the price to your credit card . If it's a reputable company, they charge you before the order is picked for shipment. So, presumably, he was charged for the guitar he ordered and not for the guitar he actually received. I'm guessing the Dragonfly was no longer on hand, so the company fulfilled the order with the next higher model available. Link to comment Share on other sites More sharing options...
Members smorgdonkey Posted November 27, 2010 Members Share Posted November 27, 2010 Aside from the guitar issue... now I can bang out a decent rock/blues/country solo consisting of predominantly pentatonic, blues, and major scales. In other words, I ain't no Slash by any stretch of the imagination. ...doesn't that mean that you ARE quite Slash-like by any s.o.t.i.? Heck of a deal as far as retail value goes that's for sure. You'd think that the big name retailer wouldn't worry about those strings that they 'about-faced' on. Link to comment Share on other sites More sharing options...
Members X2Nforever Posted November 27, 2010 Members Share Posted November 27, 2010 Props on being an honest bro, seriously. I would sell it and buy the one you want, then you can put some money in the bank! Link to comment Share on other sites More sharing options...
Members aliensporebomb Posted November 27, 2010 Members Share Posted November 27, 2010 Devil's advocate: professional musicians require professional equipment. It may be a ferrari that you're driving to the grocery store but you have a piece of professional gear that will suit you well for your chosen profession. Or return for credit. Or sell for $. I'm concerned that someone will notice the error after the fact and all of sudden you've got a huge charge on your credit card. Let us know how it turned out. Pictures of this guitar? Link to comment Share on other sites More sharing options...
Members ashasha Posted November 27, 2010 Members Share Posted November 27, 2010 I don't think that they can bill him after the fact for their mistake. It'd be pretty easy to dispute or else companies would be pulling this kind of tactic all the time. Order an Epiphone, get a Gibson and then two weeks later a mysterious charge shows up on your credit card bill. Link to comment Share on other sites More sharing options...
Members noisebloom Posted November 27, 2010 Members Share Posted November 27, 2010 I don't think that they can bill him after the fact for their mistake. It'd be pretty easy to dispute or else companies would be pulling this kind of tactic all the time. Order an Epiphone, get a Gibson and then two weeks later a mysterious charge shows up on your credit card bill. Exactly. The law frowns upon the bait and switch. It's one thing to send out a comparable product of clearly higher value at no upcharge -- hardly anyone complains of getting a lot more for the same money -- but to arbitrarily decide that a customer should pay a higher price than they agreed to is a big no-no. (And before anyone decides to jump on that last part, I was referring to this specific example. I'm not talking about the broader tactics of salesmen.) Link to comment Share on other sites More sharing options...
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