Members super56k Posted June 28, 2010 Members Share Posted June 28, 2010 This is exciting. I sold an amp through ebay, and based on the buyer's claims something happened to it during shipping causing it to make some noise (Which I don't really doubt, it happens). I suggest the guy make sure it's plugged into a clean outlet where pc's and overhead lighting wouldn't be to blame. A day or two later I see when I got home from work that he opened a case claiming item not as described. Now here is where it gets very interesting. Ebay, in barely 60 seconds, awarded a full refund citing the maximum time limit had been met for the case to be open. After contacting the buyer about this he says don't worry ebay messed up. They gave him an auto-refund and I keep my money. So he then tells me he's taking his free amp to a tech to have it looked at. I, on the otherhand, received notification from ebay that they'll be in touch with me soon about repayment of the refund (including the shipping cost). About 4 days ago I challenged the decision, and haven't received a response from ebay yet. I emailed the buyer telling him that I do indeed need my amp back if he's sticking with the refund, and not to take it to a tech (I haven't received a response from him either). Some searching on the web notes that this is 'a known glitch' in the ebay resolution center. 6/29 update - Spoke with an ebay rep, and had it confirmed to me that due to the glitch ebay made it right by refunding the money on their dime, and releasing my funds (and liability). I'm still nervous, but this guy confirmed to me a few times, in a few different ways, how they have no reason (or legal authority) to expect a refund from me when they messed up the resolution. Link to comment Share on other sites More sharing options...
Members knotty Posted June 28, 2010 Members Share Posted June 28, 2010 Pain. I see lots of Pain. That sucks man. Link to comment Share on other sites More sharing options...
Members Guitar Heel Posted June 28, 2010 Members Share Posted June 28, 2010 {censored}ing eBay. I want to love you, but you just keep doing this {censored}. I think we need some time apart. Link to comment Share on other sites More sharing options...
Members super56k Posted June 28, 2010 Author Members Share Posted June 28, 2010 It's sad because the guitar I bought with a good chunk of that money is being tainted by all this. Link to comment Share on other sites More sharing options...
Members CoqBelliqueux Posted June 28, 2010 Members Share Posted June 28, 2010 I don't understand the free amp part. Link to comment Share on other sites More sharing options...
Members super56k Posted June 28, 2010 Author Members Share Posted June 28, 2010 I don't understand the free amp part. I don't get it either, but for whatever reason this guy thought an instant refund meant he got a free amp with it. Link to comment Share on other sites More sharing options...
Members 67mike Posted June 28, 2010 Members Share Posted June 28, 2010 I don't get it either, but for whatever reason this guy thought an instant refund meant he got a free amp with it.I think he is trying to pull your panties down,:poke: Link to comment Share on other sites More sharing options...
Members Alexbiscuit Posted June 28, 2010 Members Share Posted June 28, 2010 did you keep your money? Link to comment Share on other sites More sharing options...
Members super56k Posted June 28, 2010 Author Members Share Posted June 28, 2010 did you keep your money? I still have my money (the hold was removed). This is all just very confusing and potentially very bad for me. Link to comment Share on other sites More sharing options...
Members Reignman Posted June 28, 2010 Members Share Posted June 28, 2010 {censored}ing eBay. I want to love you, but you just keep doing this {censored}. I think we need some time apart. well said. Link to comment Share on other sites More sharing options...
Members D Carroll Posted June 28, 2010 Members Share Posted June 28, 2010 Tell the guy you have his address, and intend to sign him up for all sorts of free flyers if he doesn't pay, or give the amp back. Link to comment Share on other sites More sharing options...
Members slvrsrpnt Posted June 28, 2010 Members Share Posted June 28, 2010 so Super56k has received the money for selling the amp, and the buyer has the amp, plus what he paid refunded....neat trick. Link to comment Share on other sites More sharing options...
Members CoqBelliqueux Posted June 28, 2010 Members Share Posted June 28, 2010 so Super56k has received the money for selling the amp, and the buyer has the amp, plus what he paid refunded....neat trick.That's what I understand as well??? Link to comment Share on other sites More sharing options...
Members steve_man Posted June 28, 2010 Members Share Posted June 28, 2010 This is the junk that makes me loathe ebay...no seller protection at all anymore... Link to comment Share on other sites More sharing options...
Members super56k Posted June 28, 2010 Author Members Share Posted June 28, 2010 I guess there is a chance we're both 'winners' in this, but I have a hard time believing ebay isn't going to want to get the money from me. I'd be cool with that, but I'm assuming the worst until ebay actually fills me in on what's going on. Link to comment Share on other sites More sharing options...
Members smorgdonkey Posted June 28, 2010 Members Share Posted June 28, 2010 I still have my money (the hold was removed). This is all just very confusing and potentially very bad for me. Empty that bank account and close it. Link to comment Share on other sites More sharing options...
Members poolshark Posted June 28, 2010 Members Share Posted June 28, 2010 ^ Much as it sucks, if it's an amount large enough to justify the hassle, that's what I'd do. Link to comment Share on other sites More sharing options...
Members steve_man Posted June 28, 2010 Members Share Posted June 28, 2010 yup, I'd make sure they couldn't auto-withdraw from my bank account...that's why I hate paypal so much... Link to comment Share on other sites More sharing options...
Members ashasha Posted June 28, 2010 Members Share Posted June 28, 2010 If they drag their feet and the dude doesn't return it within a reasonable time than how can you be held accountable for issuing a refund? I would think that e-Bay would go after him since he still has the item and the money paid for it. Shouldn't him returning the item be a stipulation of a refund? Link to comment Share on other sites More sharing options...
Members Guitar Heel Posted June 28, 2010 Members Share Posted June 28, 2010 If they drag their feet and the dude doesn't return it within a reasonable time than how can you be held accountable for issuing a refund? I would think that e-Bay would go after him since he still has the item and the money paid for it.Shouldn't him returning the item be a stipulation of a refund? See, the problem here, is that you're trying to think about this logically. Link to comment Share on other sites More sharing options...
Members jamdogg Posted June 28, 2010 Members Share Posted June 28, 2010 Empty that bank account and close it. Link to comment Share on other sites More sharing options...
Members steve_man Posted June 28, 2010 Members Share Posted June 28, 2010 See, the problem here, is that you're trying to think about this logically.ebay and logic do not belong in the same sentence. Link to comment Share on other sites More sharing options...
Members BryanMichael Posted June 28, 2010 Members Share Posted June 28, 2010 Calm down. It's the "buyer protection policy" The guy shouldn't have filed a damn claim, he should have waited to get it looked at, and I assume you had it insured. This is what happens when people immediately feel they've been cheated. Patience and communication fixes 98% of these kinds of problems. The guy should remove that damn case. It's muddying the waters. Link to comment Share on other sites More sharing options...
Members jshaffer20 Posted June 29, 2010 Members Share Posted June 29, 2010 What I really like is how it doesnt matter if you put "no returns" on an item ebay will still refund the buyer if they want and then expect you to pay for it:mad: My buddy just went through the same exact thing except it was with a camera. The women got the cam and decided she didnt like it so she put in a claim with ebay. They AUTOMATICALLY sided with her and refunded her the money before he had a chance to put his side of the story in. Complete garbage for sure:facepalm: Link to comment Share on other sites More sharing options...
Members mhuxtable Posted June 29, 2010 Members Share Posted June 29, 2010 this is why i do not have nor do i ever want an ebay account. too much {censored}ing hassle. i'll stick to CL and local guitar stores. Link to comment Share on other sites More sharing options...
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