Members Foulacy Posted September 9, 2008 Author Members Share Posted September 9, 2008 well I can tell you guys that 2 other luthiers looked at the guitar and both claimed the 2nd fret and the 11th fret were high. Link to comment Share on other sites More sharing options...
Members GAS Man Posted September 9, 2008 Members Share Posted September 9, 2008 If you paid with a credit card, I'd contact them and ask that the charges be reversed. Tell the credit card bank that the vendor didn't deliver the work as promised and then threatened you. Link to comment Share on other sites More sharing options...
Members JasonA Posted September 9, 2008 Members Share Posted September 9, 2008 So why didn't you leave it with him when he said he'd re-do the level if you never came back? Or are you claiming that's not true? Link to comment Share on other sites More sharing options...
Members Burningleaves Posted September 9, 2008 Members Share Posted September 9, 2008 If that is how the guitar sounded after the work was done then some part of the work was done wrong. Link to comment Share on other sites More sharing options...
Members ievans Posted September 9, 2008 Members Share Posted September 9, 2008 I try to avoid most of the pompous California "luthiers" but for people such as Scott Lentz and John Suhr.They think that because they are in California, that there is something mystical and specatular about their shops that no other place can match.Sorry, but California just "ain't all that." I like sweeping generalizations and stereotypes. They are such time savers. They don't in any way reflect badly on the person saying them, either. Link to comment Share on other sites More sharing options...
Members Stratone Posted September 9, 2008 Members Share Posted September 9, 2008 Are you kidding me?!!! This is a joke! I am new to this Harmony Central Forum and I want to PUKE! This is such a waste of time. What's wrong with you people?! There's real issues to solve out there. Cat {censored}? :facepalm::facepalm:So this little fella had his poor fragile ego hurt and is lashing out at an established N. Cal repair shop? Let it go. No side is wrong or right. Move along now little fella... Link to comment Share on other sites More sharing options...
Members MrChitlins Posted September 9, 2008 Members Share Posted September 9, 2008 Are you kidding me?!!! This is a joke! I am new to this Harmony Central Forum and I want to PUKE! This is such a waste of time. What's wrong with you people?! There's real issues to solve out there. Cat {censored}? :facepalm::facepalm:So this little fella had his poor fragile ego hurt and is lashing out at an established N. Cal repair shop? Let it go. No side is wrong or right. Move along now little fella... Exactly. What does this kid think this is ? An electric guitar forum ? Link to comment Share on other sites More sharing options...
Members smorgdonkey Posted September 9, 2008 Members Share Posted September 9, 2008 Move along now little fella... You have ONE post...you move along...seriously, did you join just to whine? Epic Link to comment Share on other sites More sharing options...
Members d_dave_c Posted September 9, 2008 Members Share Posted September 9, 2008 Stratone - what's your address? Link to comment Share on other sites More sharing options...
Members smorgdonkey Posted September 9, 2008 Members Share Posted September 9, 2008 Stratone - what's your address? HA!! Great stuff! ...and if people don't avoid businesses that do shoddy work then they will have no reason to provide good service. That's really the whole deal. Link to comment Share on other sites More sharing options...
Members outtahear Posted September 9, 2008 Members Share Posted September 9, 2008 HA!! Great stuff! ...and if people don't avoid businesses that do shoddy work then they will have no reason to provide good service. That's really the whole deal. "I first checked the neck adjustment and established that it was well adjusted. I then took out my 3 inch straight edge, concentrating on the area where he was concerned and found no uneven frets. Then i used my 3", 2" and 1" tools and checked all the frets, finding nothing and establishing that the frets were level. I then plugged the guitar into the amp and played it for a couple of minutes. Everything seemed fine. I then handed it to the customer and asked him to play it. This is where we began to have a problem. The customer struck the string in a non-playing way in the area of his complaint (1st-3rd frets) causing the fret buzz. I again asked him to play the guitar for me as he normally would, so that I could see how it performed in his hands. I'm not sure why, but he wouldn't and never did play the instrument. I suggested that I raise the action a little. This was unacceptable to him as he was still maintaining that the work was not done correctly. This is when I asked him to take it home and give it a little more time, hoping that he would change his mind, one way or the other. He left and came back a few days later demanding that the level be redone. It is not in the best interest to the customer to level frets that don't need it, as it will lower the height and reduce the life of the frets. " Seems pretty thorough. Even offered to work w/(Foulacy)Peter on this. Doesn't seem the kind of guy to arbitrarily toss someone out of his shop. And again, when I first read the post, I contacted various players/friends/techs in the 'bay area, and heard nothing but good. Even from Fender's tech dept (they're an authorized center). Link to comment Share on other sites More sharing options...
Members mymindsok Posted September 9, 2008 Members Share Posted September 9, 2008 did you hear the other strings? They sound FINE! The action is NOT THAT LOW. and I'm picking quite softly in this video! do you not HEAR the string vibrating heinously and unavoidably?? how is that "lower than physics allow"? every other note sounds perfect except for the spots on the board where the frets are high... there is bow in the neck, and the action is not very low. this is not physics, it's a {censored}ty fret level. You know what? I think youre wrong! Firstly, I recently took and "Auction find" to Michael Dolan here in Santa Rosa for a complete frett level and specified that I wanted the action "Low and fast".When I got the axe back it was "Low and fast" allright but it buzzed all over the place. The Luthier and I sat down and we both played and talked about the guitar. He explained to me that the buzzing would make no difference through an amp and that it had a fracked truss rod, so he couldnt set the relief where he usually would. I paid the $100 service charge for his work, took the guitar home, played for a few days. Then I took it back and politely explained that I wanted all of the buzzing gone and he offered me a frett level and polishing at extra cost. I went with his advice. Now I have a great playing guitar with a dead straight neck and beautiful frett work. It's perfect but it cost me. You might want to consider that when you take your guitar to a luthier, you and he are actually working together to solve your problems. If you arnt satisified, it's up to you to go back and talk to the man like a man and work things out. If he offered to let you leave the guitar so he could look at it and make a further diagnosis, you should have done that. Lastly, the luthier is going to charge you more money if he has to do more (Different.) work to solve your problems, Just like at your automobile garage. If your tune-up reveals a bad fuel pump, the additional work isnt free. How are your social/negociating skills? It sounds like they need brushing up. Finally: It sounds (and appears from your vid) as if you have a warped neck or a harmonic occurring at or behind the nut. A fret level wont fix that and berating your chosen tech has put you in a position where youre going to have to find someone new to work on your guitar. IMHO You should probably just replace the guitar with one that has a non-defective neck. Chalk this one up to experience, quit your video complaining and move on. Link to comment Share on other sites More sharing options...
Members outtahear Posted September 9, 2008 Members Share Posted September 9, 2008 http://www.usanetwork.com/sports/mlg/theshow/characterprofiles/foulacy/index.html "As a player, Foulacy is fueled by his intense spirit of competition. Driven by a hatred for losing, Foulacy obsessively refines his gameplay in a quest to stand atop the leaderboards. A natural performer, he is buoyed by crowd presence and elevated by the limelight of the main stage". Link to comment Share on other sites More sharing options...
Members mymindsok Posted September 9, 2008 Members Share Posted September 9, 2008 In addition.... Did you join HCGF just to complain? You've only made 16 posts!!! Look... I just made a call to Keith Holland a few minutes ago, to discuss your problem. He sounds like a nice guy and it certainly sounds as if he knows what hes talking about. From his side, he said that he offered to review his work (If you left him the guitar.) and had intended to do further work to solve your instruments issues at no further cost to you but you began yelling at him and demanding that he do the work in front of you. At that point he requested that you leave his shop and not return, thereby becoming the first customer that he has ever thrown out of his shop. Nice going. Keith has been in the business for 25 years but he claims that he has never had anyone act like you did. Whats up with that? With all of the crazy musicians in the workd, you've become his first throw-out! At this point I'd suggest that you take your whining someplace else and quit trying to ruin the guys hard earned reputation over a misunderstanding thats completely one sided. Youre completely out of bounds. Link to comment Share on other sites More sharing options...
Members Samnite Posted September 9, 2008 Members Share Posted September 9, 2008 http://www.usanetwork.com/sports/mlg/theshow/characterprofiles/foulacy/index.html "As a player, Foulacy is fueled by his intense spirit of competition. Driven by a hatred for losing, Foulacy obsessively refines his gameplay in a quest to stand atop the leaderboards. A natural performer, he is buoyed by crowd presence and elevated by the limelight of the main stage". Get the {censored} out of here with that bull{censored}. You're doing nothing but poisoning the well. I'm unconvinced. The second fret does indeed sound like {censored}. It's pretty obviously not a question of "touch". On the other hand, if I'm the luthier, and 1) payment has been rendered, and 2) he never asks for his money back, then any mother{censored}er who gets abusive and makes a scene in my shop gets kicked the hell out. Nobody would treat me or my shop that way, for any reason. Sounds like everybody concerned {censored}ed up big time. Well done. What a couple of tools. Link to comment Share on other sites More sharing options...
Members outtahear Posted September 9, 2008 Members Share Posted September 9, 2008 Get the {censored} out of here with that bull{censored}. You're doing nothing but poisoning the well. Not. He wrote + posted it about himself. So, technically, He poisoned the well. And threw himself in. Explains much, though. Link to comment Share on other sites More sharing options...
Members Alchemist Posted September 9, 2008 Members Share Posted September 9, 2008 wait, I thought the tech tried to join the site, I'm sure he can speak for himself now..... no?.... Link to comment Share on other sites More sharing options...
Members Samnite Posted September 9, 2008 Members Share Posted September 9, 2008 Get the {censored} out of here with that bull{censored}. You're doing nothing but poisoning the well. Not. He wrote + posted it about himself. So, technically, He poisoned the well. And threw himself in. Explains much, though. You're bringing in unrelated horse{censored} from a gaming site, and you claim you're not poisoning the well? Try to be impartial, or GTFO, noob. Link to comment Share on other sites More sharing options...
Members outtahear Posted September 10, 2008 Members Share Posted September 10, 2008 You're bringing in unrelated horse{censored} from a gaming site, and you claim you're not poisoning the well? Try to be impartial, or GTFO, noob. Actually, I'm the guy who bothered to get Keiths side of the story, and post it. You, OTOH, showed up late + empty handed. His description of himself, speaks to character. He wrote a description of himself, Pretty much described his whole"You professionals don't know what the {censored} you're talking about, I'm not hearing any different, and I'm not interested in resolving this in any way you might have in mind. I'll tell everybody on the web...Showtime!!" take on this. He then decided to {censored}in' slag the rep of a well-respected luthier on a public forum, with a multi site bitchfest. Trying to negatively impact the mans business. Never, did Keith go on gaming sites and post a; AVOID Peter Dietrich (aka "Foulacy") of Palo Alto, CA He came into my shop to have his guitar serviced. When he picked it up, he was unhappy. Instead of allowing me to rectify any "Problem", he acted like some "Take no prisoner" wack job.Making unreasonable demands,,insulting my staff, disrupting our place of work, acting like a cock, and was ejected, and cordially invited never to return.. If you see him coming into your store, escort him out. Probably should have....would that be impartial? Link to comment Share on other sites More sharing options...
Members Foulacy Posted September 10, 2008 Author Members Share Posted September 10, 2008 Speaks to character. He wrote a description of himself, Pretty much described his whole"You professionals don't know what the {censored} you're talking about, I'm not hearing any different, and I'm not interested in resolving this in any way you might have in mind. I'll tell everybody on the web...Showtime!!" take on this. He then decided to {censored}in' slag the rep of a well-respected luthier on a public forum, with a multi site bitchfest. Trying to negatively impact the mans business. Never, did Keith go on gaming sites and post a; AVOID Peter Dietrich (aka "Foulacy") of Palo Alto, CA He came into my shop to have his guitar serviced. When he picked it up, he was unhappy. Instead of allowing me to rectify any "Problem", he acted like some "Take no prisoner" wack job.Making unreasonable demands,,insulting my staff, disrupting our place of work, acting like a cock, and was ejected, and cordially invited never to return.. If you see him coming into your store, escort him out. Probably should have....would that be impartial? First of all, Keith is a very well spoken and convincing person. Let that be known. Secondly, he did not refute his demeaning, insulting, threatening attitude in his forum posts. So if you want to "read between the lines" as he puts it, read that he didn't refute a single thing I wrote and only put his side of the story, which sounded really "nice", "fluffy" and full of sugar coated goodness. Secondly, after he offered to do the work FINALLY, which was after I had asked for a refund, I said ok. I went to walk out the door, and his little smart ass attitude said something to me on the way out. I turned around, grabbed the guitar, through out immense amounts of insults and walked out of the store. Please just look at what I posted and understand my complaint: -I paid $175 after being misquoted at $135 -The work was done incorrectly -I was insulted, and demeaned in front of other people and talked to like a 5 year old. -On a third trip back, Keith used a fret level and finally saw it was un-level, at which point he basically said "tough luck". -After getting after him some more, Keith told me he was calling the police and to leave his shop -I continued after him, and said listen to my side of the story I want a refund or the work done correctly. He finally said he would do the work again. -On my way out I was insulted so I turned around and grabbed my guitar and left. The only reason I'm posting this on a total of THREE forums, is because I want people to know my experience and how bad it was. If one single person avoids this shop because of my story then I have done my job as a consumer of a product who had a terrible experience at a store. Link to comment Share on other sites More sharing options...
Members Samnite Posted September 10, 2008 Members Share Posted September 10, 2008 Actually, nothing you've posted even hints at impartiality. You've been firmly on the side of Keith Holland from the beginning. Your attempt to convict Foulacy based on unrelated crap from an unrelated site is contemptible. Did you even watch the video? It's quite obvious that Foulacy has a valid complaint. That 2nd fret is a complete mess (unless the neck is twisted out of true. Did you check that, Foulacy?) On the other hand, it's hard not to understand Keith viewpoint as well, since one does not just insult a shop owner in his own shop without expecting to get tossed out by the hair. Thus my "they're both tools" remark. It could have been handled peacefully and quietly if both of them weren't completely up their own asses. Actually, scratch that. All three of you are tools. Actually, I'm the guy who bothered to get Keiths side of the story, and post it. You, OTOH, showed up late + empty handed. His description of himself, speaks to character. He wrote a description of himself, Pretty much described his whole"You professionals don't know what the {censored} you're talking about, I'm not hearing any different, and I'm not interested in resolving this in any way you might have in mind. I'll tell everybody on the web...Showtime!!" take on this. He then decided to {censored}in' slag the rep of a well-respected luthier on a public forum, with a multi site bitchfest. Trying to negatively impact the mans business. Never, did Keith go on gaming sites and post a; AVOID Peter Dietrich (aka "Foulacy") of Palo Alto, CA He came into my shop to have his guitar serviced. When he picked it up, he was unhappy. Instead of allowing me to rectify any "Problem", he acted like some "Take no prisoner" wack job.Making unreasonable demands,,insulting my staff, disrupting our place of work, acting like a cock, and was ejected, and cordially invited never to return.. If you see him coming into your store, escort him out. Probably should have....would that be impartial? Link to comment Share on other sites More sharing options...
Members outtahear Posted September 10, 2008 Members Share Posted September 10, 2008 Convict? No. Expose? perhaps. Still brought nothing to this but an opinion, huh? Link to comment Share on other sites More sharing options...
Members MichaelSaulnier Posted September 10, 2008 Members Share Posted September 10, 2008 You are one funny dude. Have you even posted a single thing about any other topic here? M Link to comment Share on other sites More sharing options...
Members Samnite Posted September 10, 2008 Members Share Posted September 10, 2008 Is that some sort of HCEG requirement I'm not aware of? Look, everybody here initially started posting for his own reasons. Foulacy may end up staying. Link to comment Share on other sites More sharing options...
Members MichaelSaulnier Posted September 10, 2008 Members Share Posted September 10, 2008 Is that some sort of HCEG requirement I'm not aware of? Look, everybody here initially started posting for his own reasons. Foulacy may end up staying. You are also a funny dude! M Link to comment Share on other sites More sharing options...
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