Members Belva Posted September 23, 2011 Members Share Posted September 23, 2011 This is just an FYI post. Many have voiced concerns about the lack of customer service from GFS. I had noticed delayed shipping times and orders not filled correctly myself. I almost gave up on GFS. But my last order was filled correctly, I had notification when the order was shipped and the order was correct. I also didn't have to wait forever to get my order. I'd be willing to bet the bitching we did here has been heard. Link to comment Share on other sites More sharing options...
Members jpnyc Posted September 23, 2011 Members Share Posted September 23, 2011 I filed my last GFS order on a Saturday afternoon. It was packed and shipped on a Monday and in my mailbox with no errors the next day. Link to comment Share on other sites More sharing options...
Members Elias Graves Posted September 23, 2011 Members Share Posted September 23, 2011 I ordered a transmogrifier but they shipped me a time machine instead. EG Link to comment Share on other sites More sharing options...
Members LesPaulFetish Posted September 23, 2011 Members Share Posted September 23, 2011 I ordered a transmogrifier but they shipped me a time machine instead. EG Disgusting. Can I borrow it though? Link to comment Share on other sites More sharing options...
Members Elias Graves Posted September 23, 2011 Members Share Posted September 23, 2011 Disgusting. Can I borrow it though? As soon as I get back from 1959. I'm going shopping for a new Les Paul, telecaster and a Bassman amp. EG Link to comment Share on other sites More sharing options...
Members PunkKitty Posted September 23, 2011 Members Share Posted September 23, 2011 I ordered a few things from them recently. The blemished Tele that I ordered was received in good condition with no problems. I had a problem with a pickup. They replaced it quickly and paid for return shipping. IMHO, their customer service has greatly improved. Link to comment Share on other sites More sharing options...
Members HanSolo Posted September 23, 2011 Members Share Posted September 23, 2011 As soon as I get back from 1959. I'm going shopping for a new Les Paul, telecaster and a Bassman amp. EG Get me one of those Chevy's with the big fins and cat's eye tailights in black while you're there. Link to comment Share on other sites More sharing options...
Members honeyiscool Posted September 23, 2011 Members Share Posted September 23, 2011 So they got it right once. That doesn't prove much. If they mess up 20% of the time, that's pretty bad odds IMO, but even so, it means 80% of the time, you'll be perfectly OK. Link to comment Share on other sites More sharing options...
Members Elias Graves Posted September 23, 2011 Members Share Posted September 23, 2011 Get me one of those Chevy's with the big fins and cat's eye tailights in black while you're there.EG Link to comment Share on other sites More sharing options...
Members Kid Klash Posted September 23, 2011 Members Share Posted September 23, 2011 Their X-ray glasses are always backordered... dang.*beautiful blond slowly walks by for the umpteenth time again today* Link to comment Share on other sites More sharing options...
Members kojdogg Posted September 23, 2011 Members Share Posted September 23, 2011 Got a couple of bodies from them during the Labor Day sale. I have always had good luck with bodies and parts from there, but both arrived with issues that should have made them B-stocks-- some blems under the clear coat of both bodies and damage inside of the control rout for the tele body. I emailed them as I have occasionally in the past to start a return, but I was told I needed to send pictures to them to start the process. WTF? Link to comment Share on other sites More sharing options...
Members tantamo Posted September 23, 2011 Members Share Posted September 23, 2011 Wow, I can't believe they would do that. Most places take returns just if you say you don't want it any more. Link to comment Share on other sites More sharing options...
Members harold heckuba Posted September 23, 2011 Members Share Posted September 23, 2011 I emailed them as I have occasionally in the past to start a return, but I was told I needed to send pictures to them to start the process. WTF? If that happened to me, that would be the last business I ever did with that company. Link to comment Share on other sites More sharing options...
Members mymindsok Posted September 24, 2011 Members Share Posted September 24, 2011 I emailed them as I have occasionally in the past to start a return, but I was told I needed to send pictures to them to start the process. WTF? Same old, same old... Thats why I stopped doing business with them three years ago. Friggin crooks...! Link to comment Share on other sites More sharing options...
Members Belva Posted September 24, 2011 Author Members Share Posted September 24, 2011 I had noticed long ship times on my last two orders. And they were correct, but xtra stuff, which will not be mentioned, was in the order. Wasn't on the invoice. This one was right on. This indicates the problems many were having may be reduced. Granted, all companies phuck up from time to time. Hopefuly they're back to where they used to be.Maybe Jay was serving a prison sentence? Link to comment Share on other sites More sharing options...
Members Verne Andru Posted September 24, 2011 Members Share Posted September 24, 2011 Get me one of those Chevy's with the big fins and cat's eye tailights in black while you're there. My folks had one of those as the family car. Two-tone. It was way cool. It replaced the old 1951 gray Chevy. I think they all were gray - or maybe the 50's was really in black and white, can't quite remember that far back. Link to comment Share on other sites More sharing options...
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