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production laptop died - need advice please.


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(i also put this in the computer HW/SW forum, but figured you guys here might be of some help as well...)

 

this morning my laptop {censored} the bed. here's the specs:

 

HP dv5040us (dv5000)

AMD Turion 64 ML-40 (single core, 2.2gHz)

100gb HD (4200rpm)

1gb RAM (had 2gb but one card crapped out a while back and i haven't replaced it)

ATI Radeon video

TI Firewire chipset

Windows XP

 

when trying to boot it emits three beeps (one long followed by two short). power and buttons light up but the screen is blank. looking around on the net for info on the beep codes it seems that it might be a problem with the motherboard/video. one post that i saw said it might be due to a bad solder joint on the video chip, that they'd seen this problem before and have had success in fixing it. called HP support and they said it'd cost me at least $400 to send it in and have them check it out (and of course they wanted me to think about just buying a new computer from them). have some questions:

 

- would bringing it to a local computer shop be of any use? would they be able to troubleshoot and/or fix it, or would they just tell me to send it to HP? i can actually solder pretty well myself (even surface mount), might it be worthwhile to take it apart and see if reflowing the solder joints helps?

 

- unfortunately, it's been quite a while since i've backed up my hard drive and it's obviously got all my software, samples, and a ton of other things on it. assuming that it's not a problem with the hard drive itself, how hard would it be to recover what's on it? at least all my files, if i end up having to install all my software on another computer then i'll just have to deal with that. is it possible to mount the laptop drive in a desktop PC and recover the files that way. if so, is this hard to do?

 

- i've considered buying a used one and swapping my hard drive into it (obviously the same model/specs or as close as i can find). good idea or no?

 

- i've also considered buying something a bit newer (though probably used) with at least a dual-core processor. would it be possible to swap my hard drive into something like this? with a newer laptop (which was probably made for running Vista), is it possible to just toss my drive in there and be up and running again? how dependent on the computer specs/motherboard/etc are the contents of the drive?

 

 

really at a loss regarding where to go from here, any help would be greatly appreciated. thanks!

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The beeps your hearing indeed do normally point to either failed memory modules or video failure. sometimes (rarely though) faults on the mb can give similar symtoms. Usually when I check out older laptops, and have no joy, I recommend putting the Hdd into a caddy, and using it as an external usb drive. Only hassles are if passwords have been setup, (then administrive rights need to be altered/replaced in safe mode etc etc).

 

Also check the heatsink exhaust outflow isn't blocked up with fluff and dirt. This is a common issue on Toshiba's I find, and can cause temporary failure, or sometimes even permanant failure if the heat has spread whilst being left on for some time.

 

I don't usually go down to component level, but think the $400 you were quoted is way OTT.

 

For that price, buy a new one and use the hdd + data as an external backup device.

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agree ^ 99% of the issues i've had with errors are RAM related. just pick up a stick of ram from best buy,m try it out and if it fixes it, keep it, if not take it back.

 

no matter where you send or take it, if the problem is on the motherboard, you're going to get a new motherboard. see what the prices are for your laptop's motherboard and see about installing it yourself. too much $$ or hassle, upgrade or get a used one as you said.

 

drive swaps only work on computers of the same brand / series. if not, you'll mess up windows, but, you can just reinstall windows over itself and reinstall your apps assuming you have non OEM versions.

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$400 is a big chunk and you'd probably be better off getting a new (or slightly used) laptop. If it is the same model, putting your old HD in will work fine.

 

If you get a different model, putting your old HD in it is way more trouble than it is worth. It's easier to just move your files and re-install apps. As Flat Earth suggested, and external HD enclosure would let you use your old HD as a USB drive. Here's one for only $15:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817707116

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thanks so much guys! the first thing i'll look into doing is getting something like one of the above-mentioned devices for transferring the data from the drive. i'm wondering though if it's an IDE or a SATA drive? i'm sure i'll figure it out once i pull it out. :D

 

i'd like to eventually get a more current laptop, but just can't afford it right now. i've also learned that it's best to wait a bit and see what's about to be released. (made the mistake of buying this one just months before dual-cores were standard.) i think for now i'll look into buying the same model used and dropping the drive into it. there's actually one on eBay right now that looks to be exactly (?) the same for $265. i'll also look around on Craigslist for one locally, doesn't look like there's anything similar on there right now though.

 

holy {censored} am i glad now that i decided not to sell my Machinedrum and mixer. :D if i relied completely on using a computer for music i would be going out of my mind right now. oddly enough, i've thought about doing this. lesson learned.

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thanks again for all your help so far! right now i'm looking at either buying another HP with similar specs, or possibly buying a used replacement motherboard and trying to fix it using that. any pros/cons of trying to replace the motherboard? is this a serious pain in the ass or should it be relatively simple? i've noticed that they almost never come with a processor, so i would have to pull the AMD from mine and put it into the 'new' one. is this hard to do?

 

i've found an HP with specs almost exactly the same, but according to the listing on the HP site this one has a 512kb L2 Cache as opposed to the 1mb Cache that i have in mine. not exactly sure what this entails in practical use, is this something i should be concerned with? would i notice a decrease in performance with just a 512kb L2 Cache?

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Unless you're really experienced at it, I recommend against trying to replace the board in your laptop yourself. Laptops aren't made like desktops; There's no standard mounting points, everything's crammed in there, sometimes you have to remove and disconnect lots of other things... it's just not for the faint-hearted.

 

I would also be surprised if the CPU in a laptop is socketed. Manufacturers want to keep space and weight to a minimum, so they're probably soldered.

 

I had a big ol' Toshiba Qosimio that had one of the infamous melting Nvidia chips and it died. Replacing the board would have cost nearly as much as a new laptop, so I opted to just get a whole new laptop.

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the AMD CPU is socketed as far as i can tell, here's a pic (of what i believe is the CPU socket) and a link to one of the motherboards i'm looking at:

 

258493125_tp.jpg

 

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=250503566316&ssPageName=STRK:MEWAX:IT

 

i don't have experience with taking apart laptops in particular, but i am used to taking apart electronics in general. i worked for a large electronics firm here in Rochester for a few years, so i'm quite comfortable with that sort of thing (provided there aren't any real 'tricks' to taking apart a laptop). i see you can get a PDF dv5000 service manual, that might be helpful as well if needed.

 

also, is the L2 Cache part of the processor, or is it a chip on the motherboard?

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according to this, the L2 Cache is part of the processor:

 

http://www.amd.com/us-en/Processors/ProductInformation/0,,30_118_1260_13851%5E12658,00.html

 

this is very good to hear, so as long as it has the same ML-40 that's in mine i should be good to go! what concerned me is that the similar dv5000 laptop i found seems to be a dv5115nr (mine is a dv5040us). the spec page at the HP site lists the dv5115nr as having an AMD ML-32 (1.8gHz, 512kb L2 Cache) so i wasn't sure what to think. the seller claims that this dv5115nr has the ML-40 processor, so i was a bit confused. i believe the motherboard that is compatible with these models (407830-001) can fit a number of different CPUs.

 

i think i may buy this laptop and swap the drive into it. once i get some more cash i can then buy a motherboard and try to fix the other one. this way i would (hopefully) have two working laptops for under $400.

 

also, i just found a NEW motherboard online for $149, i think i'll definitely go for this instead of one of the used/tested ones.

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dont fool around though.. get one for the exact make and model of your laptop. you can also look around for repair instruction on how to disassemble the laptop. the most you have to worry about it several ribbon cables. but it's getting it apart and back together in one piece that's the problem :lol:

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still not sure about buying a replacement laptop yet. the seller now says that he may have made a mistake in the listing and that it might actually have the AMD ML-32 (1.8gHz) processor. would i notice a significant difference between 1.8gHz and 2.2gHz (which is what i had)? besides that i'm not sure of the exact differences between the model numbers. they both definitely use the same motherboard and have pretty much identical specs besides the processor.

 

i just spent the last hour or so taking apart the laptop. found a PDF of the dv5000 service manual online and followed that. i must say that, yes, it was a complete pain in the ass (and yeah, getting it back together will be even more so). :D this was mainly due to the dozen or so ribbon cables and other wiring assemblies. in order to swap motherboards i see that i'll also have to swap the fan assembly and heat sink for the processor, along with the processor itself (obviously).

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The cache is significant. The difference between a Celeron and a Pentium was that the Celeron had no cache and, resultantly, performed worse even when clocked higher. Nowadays, it's not uncommon to see 2Mb per core of L2 cache, though you can sure get more than that. It's basically ultra fast RAM that the CPU uses to do EVERYTHING that it does.

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(i also put this in the computer HW/SW forum, but figured you guys here might be of some help as well...)


this morning my laptop {censored} the bed. here's the specs:


HP dv5040us (dv5000)

AMD Turion 64 ML-40 (single core, 2.2gHz)

100gb HD (4200rpm)

1gb RAM (had 2gb but one card crapped out a while back and i haven't replaced it)

ATI Radeon video

TI Firewire chipset

Windows XP


when trying to boot it emits three beeps (one long followed by two short). power and buttons light up but the screen is blank. looking around on the net for info on the beep codes it seems that it might be a problem with the motherboard/video. one post that i saw said it might be due to a bad solder joint on the video chip, that they'd seen this problem before and have had success in fixing it. called HP support and they said it'd cost me at least $400 to send it in and have them check it out (and of course they wanted me to think about just buying a new computer from them). have some questions:


- would bringing it to a local computer shop be of any use? would they be able to troubleshoot and/or fix it, or would they just tell me to send it to HP? i can actually solder pretty well myself (even surface mount), might it be worthwhile to take it apart and see if reflowing the solder joints helps?


- unfortunately, it's been quite a while since i've backed up my hard drive and it's obviously got all my software, samples, and a ton of other things on it. assuming that it's not a problem with the hard drive itself, how hard would it be to recover what's on it? at least all my files, if i end up having to install all my software on another computer then i'll just have to deal with that. is it possible to mount the laptop drive in a desktop PC and recover the files that way. if so, is this hard to do?


- i've considered buying a used one and swapping my hard drive into it (obviously the same model/specs or as close as i can find). good idea or no?


- i've also considered buying something a bit newer (though probably used) with at least a dual-core processor. would it be possible to swap my hard drive into something like this? with a newer laptop (which was probably made for running Vista), is it possible to just toss my drive in there and be up and running again? how dependent on the computer specs/motherboard/etc are the contents of the drive?



really at a loss regarding where to go from here, any help would be greatly appreciated. thanks!

 

Why not buy a Clevo i7 laptop?:thu:

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