Members elsupermanny14 Posted July 23, 2008 Members Share Posted July 23, 2008 Is there anywhere I can try an Xaviere guitar or anything that is offered from Rondo music? I just want to try one and see what the hype is all about. Link to comment Share on other sites More sharing options...
Members roygbiv Posted July 23, 2008 Members Share Posted July 23, 2008 Yes, it's easy. You order a guitar and they deliver it to you. You try it out. You like it, you keep it. You don't like it, you send it back. Link to comment Share on other sites More sharing options...
Members golias Posted July 23, 2008 Members Share Posted July 23, 2008 Visit somebody who owns one, or look for a used one in pawn shops. Otherwise, nope. In most of the country, there are no stores carrying either line of guitars new. The lack of retail mark-up is one of the reasons why they can be had for so cheap. Link to comment Share on other sites More sharing options...
Members whitegreyblack Posted July 23, 2008 Members Share Posted July 23, 2008 Both companies are touted as having some of the best after sales service and return policies in the biz... what's the risk? Link to comment Share on other sites More sharing options...
Members ihavenofish Posted July 23, 2008 Members Share Posted July 23, 2008 Both companies are touted as having some of the best after sales service and return policies in the biz... what's the risk? in canada, the risk is just the hassle of cross border returns. from experience, kurt at rondo is very easy to deal with.... as long as you are easy to deal with. if you get a guitar thats broken, scratched, or otherwise not up to expectations, you have the option of returning it for a refund, an exchange, or in some cases he may offer a discount if you keep it. some people have returned guitars just cause "they didnt like em". he will usually take it back, but its not a classy move on the part of the customer and wont get you in his good books if you do it more than once . ive heard rumour of a few customers being "banned" for abusing his return policy. ive heard various stories about jay at gfs, some good, some bad, but i have no first hand experience with him so i dont know which ones are valid or BS. Link to comment Share on other sites More sharing options...
Members whitegreyblack Posted July 24, 2008 Members Share Posted July 24, 2008 in canada, the risk is just the hassle of cross border returns. Good point, but the question wasn't about Canadian shoppers... I was referring to the risk for US buyers. OP shows as being from Cali. I've always held off on buying fromRondo because they use UPS Standard, the Beelzebub of US to Canada shipping. Link to comment Share on other sites More sharing options...
Members rock-lobster Posted July 24, 2008 Members Share Posted July 24, 2008 the solution is to come to amurika, you mountee! Link to comment Share on other sites More sharing options...
Members ihavenofish Posted July 24, 2008 Members Share Posted July 24, 2008 Good point, but the question wasn't about Canadian shoppers... I was referring to the risk for US buyers. OP shows as being from Cali. I've always held off on buying fromRondo because they use UPS Standard, the Beelzebub of US to Canada shipping. they ship fedex to canada Link to comment Share on other sites More sharing options...
Members whitegreyblack Posted July 24, 2008 Members Share Posted July 24, 2008 they ship fedex to canada Hmm... used to be UPS Std plus a {censored}load of duty & brokerage... now it's Fed Ex... and probably plus a {censored}load of duty & brokerage. Link to comment Share on other sites More sharing options...
Members ihavenofish Posted July 24, 2008 Members Share Posted July 24, 2008 Hmm... used to be UPS Std plus a {censored}load of duty & brokerage... now it's Fed Ex... and probably plus a {censored}load of duty & brokerage. the website has a shipping calculator. it works out something like $30 brokerage and gst that gets tacked on. its added to the order though, you dont pay customs/fedex yourself. Link to comment Share on other sites More sharing options...
Members DaleH Posted July 24, 2008 Members Share Posted July 24, 2008 GFS shipS USPS ground to Canada. United States Postal Service.I just got one Rondo UPS Link to comment Share on other sites More sharing options...
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