Members Hard Truth Posted October 16, 2008 Members Share Posted October 16, 2008 I've used most of the ones mentioned and haven't had any problems. I mostly use Musicians' Friend because they usually have the best prices and ship promptly. If I needed advice I would probably use Sweetwater. I have also used B&H without problem and use Comprehensive for the best selection of cables at a good price. Link to comment Share on other sites More sharing options...
CMS Author MikeRivers Posted October 17, 2008 CMS Author Share Posted October 17, 2008 When buying "commodity" items that I may never have seen in the flesh, I want to deal with a place that has a friendly, no-hassle return for full refund policy. I probably return half the stuff like that that I buy just because it's never quite as good as it sounds, and when I see what it really is, I don't have any use for it. The USB WiFi adapter that says it's good for 384 feet indoors is going back because it won't get a signal the 75 feet between my wireless router and the studio computer. That long piece of Ethernet cable running through the house is just going to have to stay there a while longer. Link to comment Share on other sites More sharing options...
Members Duddits Posted October 21, 2008 Author Members Share Posted October 21, 2008 Thanks, everyone, for the great suggestions. I'm also happy to report that when I called Full Compass, the guy on the phone passed the "MIDI test," pronouncing as a real live word and not a bunch of initials. Lots of great advice in this thread.... thanks! Link to comment Share on other sites More sharing options...
Phil O'Keefe Posted October 21, 2008 Share Posted October 21, 2008 Sweetwater should have put catnip in the box instead of candy... Link to comment Share on other sites More sharing options...
Members veracohr Posted October 21, 2008 Members Share Posted October 21, 2008 +1 for Full Compass Link to comment Share on other sites More sharing options...
Members GuitarPlayerFL Posted October 21, 2008 Members Share Posted October 21, 2008 i'm just curious, did you have a bad experience with sweetwater? I just have a creepy feeling when some guy calls me up 2 years after I placed an order to see if they can help with me with my gear needs....which means buy something from us now. I felt like a Scientologist was asking if I wanted to take a personality test. Link to comment Share on other sites More sharing options...
Members UstadKhanAli Posted October 21, 2008 Members Share Posted October 21, 2008 feeling when some guy calls me up 2 years after I placed an order to see if they can help with me with my gear needs....which means buy something from us now. I felt like a Scientologist was asking if I wanted to take a personality test. Two years later is a little weird. When I first started purchasing from them eight years ago, they would call occasionally, asking that same question or making sure everything was okay. And I thought it was a little weird, and thought of even calling them and saying that I didn't need that aspect of their customer service. But it stopped, and they haven't done that since. And they do have very good customer service, so I'm a happy customer. Link to comment Share on other sites More sharing options...
Members osirislink Posted October 21, 2008 Members Share Posted October 21, 2008 My two favorites are ZZsounds and Sweetwater. I will always choose zzsounds though, for the sole reason that I am close enough to their HQ that I get purchases next day shipped. Link to comment Share on other sites More sharing options...
Members Corona Posted October 21, 2008 Members Share Posted October 21, 2008 I found Musicians Friend, Guitar Center, ZZsounds and Sweetwater to have strong points. Typically, who stocks what and who ships free carries the most weight. I like Musicians Friend's Deal of the Day. I can drive to Guitar Center. I view the calls and email from Sweetwater as just good sales and service. I like ordering from a smaller company in state, sometimes. Link to comment Share on other sites More sharing options...
Members flatfinger Posted October 21, 2008 Members Share Posted October 21, 2008 Intresting thread , I got a courtesy call from "my sales consultant" from sweetwater; Did'nt really bother me much as he was'nt paticularly pushy or anything ; he also checked to see If I still wanted to recieve their cataloug , which I can understand since the full version is a rather nice , thick , full color affair.I usually resarch the dickens out an Item on the net befotr a purchase , so I don't use the "consultation : angle from SW that much . Some times they do offer good advice , but I usually am worried about the possible profit motives in the reccomendation they give. MF : I bought from them for years , and then they had a serious F-up ( Twice in a row , in fact , I think they sent a returned Item right back at me !) . I was pretty pissed.... If you have to call , just ask for a supervisor first thing , that was the only way to get things done and remedied!! MF almost always has the best prices If you do your due diligenece and time it out right . I still buy from them , but not as often and with a bit of trepidation. Audio midi has been perfect and I also have had great transactions with front end audio. Link to comment Share on other sites More sharing options...
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