Newegg, Of course

Newegg's excellence is hardly news, but it reached an almost comic level this week when my Newegg order arrived at my door before the UPS tracking code arrived at my inbox.

Oh yeah, Newegg is awesome! Ordered my flat panel monitor from them, got it within a week:thu:

Been using them for years with no problems, but I never had to return anything anyway. The local Microcenter which is about 10 minutes away just announced thay will match any OEM price from New Egg on processors. I hope they extend it to other products and I hope New Egg builds a store right across the street.

Been using them for years with no problems, but I never had to return anything anyway. The local Microcenter which is about 10 minutes away just announced thay will match any OEM price from New Egg on processors. I hope they extend it to other products and I hope New Egg builds a store right across the street.

Alndln2, I've gone through two hitchless returns with Newegg. In the first, the heatsink had fallen of the cheapo ASUS vid card I bought for my homerolled DAW. They send me a new one and told me not to even bother returning the old one. The second was my error entirely--buying a Cardbus expansion card for a damned ExpressCard slot! I wonder how many thousands have made that error? Newegg handled my mistake flawlessly again. Don't remember if I took cash refund or store credit though...

I ordered a network card from Newegg at around 7:00 PM, and it was on my doorstep the next day...

My local CompUSA is closing and I don't care.

I buy all my PC goodies from New Egg. Nothing but a good experience here... :thu:

Shipping takes about 3days to me, but I rather wait than go to my local PC shops.

I buy all my PC goodies from New Egg. Nothing but a good experience here... :thu: Shipping takes about 3days to me, but I rather wait than go to my local PC shops.

Dittos- my new computer parts took 2 whole days to get here- and I'm in Indiana! Thought that was pretty darn quick...

CompUSA has the worst customer service I've ever experienced while in a store. I will never buy anything from them. They make Fry's and Best Buy look like they have wonderful customer service.

Other World Computing (OWC) has the worst customer service and faulty products of any online store I've ever experienced. Never again.

I'll have to check out Newegg. I've heard good things, but never purchased from them.

Sweetwater and Mercenary are excellent for pro audio stuff.

Newegg Rules!! I buy all my computer parts from them!!

One of the HD's in my DAW went south sent it to them and they sent me another one, same thing with my video card, they fixed it.

:thu: :thu: :thu:

I like Newegg primarily for their prices and selection. However, whenever I've tried ordering something overnight, even when ordering early in the morning, they've always managed to botch the order and not ship it out that day. OTOH, whenever I've ordered something and not cared about when I got it they always managed to get it to me quickly. WTF?

Newegg is excellent - don't hesitate to order from them.

For Pro Audio stuff, also check out http://www.soundpure.com/ and

http://www.northernsound.net/Sales/salesframe.html

I've had numerous good experiences with both companies.

I've always gotten excellent service from Newegg... I've returned items now and then that were defective and things were taken care of in a timely fashion... I bought a board once that was defective, sent it back and bought another one while dealing with the return process... I got the new board like the next day and I was thinking I'd get it by the end of the week... Definitely a great place to buy computer supplies...

I pretty much agree with that. Usually when I browse at CompU$A I find stuff I don't need at prices higher than I expect. I wonder what's going on with them. There was an ad in our local newspaper last weekend that looked like a "we're closing our stores" without actually saying it, so out of curiosity when I was in the area one day this week, I stopped into a store and asked what was going on. The clerk told me they were closing "some" of their stores. But if they're closing in the DC and LA areas, what else is left? No big deals there - 5% to 10% off anything potentially useful at this point.

Buying computer stuff is something that we all have to do now and then, but it's such a crock. We have a Micro Center here and I buy a lot of accessories there. They buy a lot of closeouts and sell them cheap - network cards for a couple of bucks, wireless USB or PCMCIA cards for $10-$15, 1 GB USB memory thingies for $8 . . . . But you only get once chance to buy this stuff. Once they sell out (other than the USB memory thingies - that seems to be a regular stock item, though usually $10 for 1 GB and $16 for 2 GB) that's the last you'll see of it.

Most of my HDR disk drives come from Office Depot, Staples, or (less and less often now) Best Buy. Seems like whenever I think it's about time to get another one, there's a major brand for $30 after the rebate.

I guess for mail order, Newegg is as good as any for general stuff. I miss when they had the retail Egghead Software stores though. They'd even let you return opened software, at least for their first few years of operation.

That's even worse. The few times I've been in there, It's been difficult to get anyone to help. When I did, they gave me erroneous and conflicting answers (one time was I asked four people where something was, and got four different answers). Beyond incompetent. At least with Fry's and Best Buy, although hardly stellar, I feel like I've actually had a conversation with someone who knew something.

I did not know that Newegg and Egghead Software were the same. I've shopped at Egghead before and had very positive experiences.

Yes, Egghead was before everyone was on line and had to go to a store to get stuff. When the business model changed, they phased out the stores and started the on-line business.

I wish we had a Fry's out here. Whenever I go out west and have a little free time not too far from a Fry's, I go in and browse. Years ago I was impressed with the fact that they had real electronic components (parts like capacitors and ICs). That's not so strong any more, but the selection, last time I looked, is still better than what Radio Shack offers now. But then Radio Shack used to be a lot better, too.

CompUSA became successful because of exceptional customer service.

One time, I bought a new computer keyboard the day after I got a new dog. Junior the rat terrier ate the keyboard's cable (he, to this day, eats, metal, plastic, wood, sofas...). I stood in the returns line at CompUSA, held up the keyboard and said "my dog ate this" - everyone in line and in back of the counter broke out in laughter, but they took it back and gave me a new one (I didn't expect this, considering it was my fault, or Junior's fault). This kept me as a customer until they proved themselves unworthy of my business after losing their customer service advantage.

OT I hope you all know that Home Depot is going the same way - they don't deserve your business anymore. Shop at Lowes or OSH if you got 'em. Two issues here corporate greed and its influence on public companies, and the fact that we, as a consumer-class have voted with our dollars to support Wal-Mart customer service instead of Nortdstroms.

And yes, Sweetwater, Mercenary, and Sound Pure are among my best dealers.

:eek:

how can that happen?

Simply put, newegg rocks!

I buy almost everything computerese there now.

1) You almost can't beat their prices.

2) Online customer reviews of products is priceless. It takes some time to figure out the good from the bad, but is well worth the effort.

3) I have had to return a couple items, and their return policy is great too. Once, I returned a power supply and forgot to put the IEC cord in the return. newegg credited my account anyways.

4) The selection of products at newegg is excellent. They have most items in stock right away and they carry most of the popular brands.

:eek: how can that happen?

I'm not sure -- must have been a delay in the mailing of the tracking code! But it is true.

I use both Newegg and Tiger Direct and never had a problem with either. One of their warehouses in in NJ, so I get it the next day when I order early enough.