Members Joranges Posted December 3, 2007 Members Share Posted December 3, 2007 So I just shipped my very last Les Paul away; the seller got it today despite the crappy weather we're experiencing. But anyways, he just told me the volume knob got cracked; he's not asking me for anything; but is there anything I can/should do? I feel it's partially my fault for the guitar not getting there exactly the way I described. Link to comment Share on other sites More sharing options...
Members sk8centilli Posted December 3, 2007 Members Share Posted December 3, 2007 The ole'sales game is "If you don't ask, the answer is 'no'." I suppose if he didn't ask, same thing would apply. Link to comment Share on other sites More sharing options...
Members jdjonsson Posted December 3, 2007 Members Share Posted December 3, 2007 How cold is it where he is? It's possible it cracked from a quick temperature change, and is entirely his fault. Link to comment Share on other sites More sharing options...
Members Runn3r Posted December 3, 2007 Members Share Posted December 3, 2007 Do nothing and wait to see what the buyer does as followupif i was the buyer and i got shipped a guitar where the only damage was a cracked volume knob i would forget about it and even leave good feedback if everything else about guitar is OK and legithowever, i have observed 'buyer antics' where 'buyer's remorse' is the actual hidden agenda and this is where you will have to determine where the line in the sand is drawnif the buyer had got such an item delivered from an ACTUAL shop .. it is highly unlikely the shop will issue a FULL refund on the evidence of 1 cracked vol knobthe shop may offer some credit on knob...send a new knob...or refund the cost of a knobperhaps that might serve as rough guidelines for the circumstance you are facingi would certainly not be in the mood to reverse a sale on a guitar just cos of a cracked volume knobBUYER'S REMORSE is far MORE common now than is popularly believed imo ...due to escalating 'credit crunch' many MIDDLE CLASS folks are currently experiencingWHICH is one of the reasons for the SEEMING deflationary spiral of prices (apologies to guitar manufacturers and their workers reading this...please dont shoot the messenger ) Link to comment Share on other sites More sharing options...
Members 59humbucker Posted December 3, 2007 Members Share Posted December 3, 2007 You aren't obliged to, but it would be nice to send a replacement knob, the buyer would be left with a great feeling, you'd be a couple of quid out Link to comment Share on other sites More sharing options...
Members fw190 Posted December 3, 2007 Members Share Posted December 3, 2007 BUYER'S REMORSE is far MORE common now than is popularly believed imo ...due to escalating 'credit crunch' many MIDDLE CLASS folks are currently experiencing Actually, the popular belief among SELLERS has ALWAYS been that buyer's remorse is EXTREMELY common. Anyway, a set of four genuine Gibson knobs is only $12.39 plus free shipping from Sweetwater, so either way, it's a pretty easy problem to fix. Link to comment Share on other sites More sharing options...
Members dixie789456 Posted December 3, 2007 Members Share Posted December 3, 2007 atleast it wasn't a broken headstock :-( Link to comment Share on other sites More sharing options...
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