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Pedal delivery snafu


gr8fuldodd

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You know how you can't wait for a pedal to arrive? and then you get all excited when you check online and see that it has been "delivered" and you you can't wait till you get home?

 

The UPS website said that a package from musictoyz had been delivered

so I come home expecting to find it

but it's not at my door and my landlord's office didn't have it

The UPS site indicated that it was signed for by a B. Guitierrez

I call UPS, they tell me that it was delivered and signed for as stated on the site

turns out it went to the wrong address

I get the address - it's a rent-a-car company about a mile from my house

so I stop by

but the girl that signed for it isn't there and they can't find the package

so I'm told that she'll call me the next day

next day, no call

I call

I talk to her, she just hands me over to the manager

he put me on hold

he can't find it

UPS told me I had to call the shipper

I email musictoyz

no response after one day (no big deal, they're busy)

but today I was going to call

got too busy at work and missed them their operating hours by like 5 minutes

 

:(

 

me wantee my package

I had to vent

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Guest Anonymous

If you don't get any satisfaction by Monday afternoon, I would *immediately* download a Notification of Transaction Dispute, fill it out, and fax it to your credit card company.

They will issue a "temporary reimbursement" of ALL original charges back directly to your card without any delay. The cc company will do all the leg work. After 45 days, it's changed from temporary to permanent status.

Let everyone else have the headache. You didn't do diddly-squat wrong.

Put the onus back on them.

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That blows.


I personally wouldn't have left the rental car place until they handed over the package...

 

 

here's the problem with that (it crossed my mind)

there's no guarantee they have it

they signed for it, but UPS might have given them something else

I tried not getting mad at the manager

I put myself in his position

I don't think he wants to screw me over, if he couldn't find it, then perhaps it's not there

 

the delay sucks

but just as long as someone else is accountable, I can't go ape {censored} on anyone w/o knowing who is really at fault

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