Members PurpleStrat Posted November 26, 2007 Members Share Posted November 26, 2007 I sent them an Email last night and got a response within an hour. It could have been sooner but I did not check my Email till then. I never expected a response on Saturday night! They were very helpfull even though they could not do the mod I asked about they offered an alternative mod and said they would try and think of something and let me know. I see more HBE pedals in my future. Link to comment Share on other sites More sharing options...
Phil O'Keefe Posted November 26, 2007 Share Posted November 26, 2007 I own two of their pedals (Power Screamer with Fat Boost and Germania) and have been very pleased with both of them. As far as their customer service, it has been first-rate in all respects from my perspective. The get a big :phil: from me! Link to comment Share on other sites More sharing options...
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