Members Glenn F Posted November 2, 2007 Members Share Posted November 2, 2007 Hi there, Can anyone tell me if Martin's guarantee is valid in Europe? I looked at their website, and I only see 'register if bought at authorized dealer in Canada or US.' This might complicate my decision vis my replacement guitar. Word from European Martin owners would be greatly appreciated! Cheers, and thanks! Glenn Link to comment Share on other sites More sharing options...
Members AndrewGG Posted November 3, 2007 Members Share Posted November 3, 2007 I think the warranty is only one year outside the US generally; it is only a year in the UK and its actually less valuable than our statutory consumer rights. It's pretty much up to the local distributor or importer as to the service you get.So much for the 'lifetime' warranty on an instrument we typically pay twice the dollar price for! Link to comment Share on other sites More sharing options...
Members Glenn F Posted November 3, 2007 Author Members Share Posted November 3, 2007 Hi, Thanks for your reply. Taylor only gives a 2 year warranty outside North America. What's up with that? In any case, as I am buying through Thomann, I'll have a 3 year warranty. I'll just have to take very good care of the guitar. Cheers, Glenn Link to comment Share on other sites More sharing options...
Members JasmineTea Posted November 3, 2007 Members Share Posted November 3, 2007 I think the over-seas warranty is year at best. One nice thing about living in the states. Link to comment Share on other sites More sharing options...
Members Glenn F Posted November 5, 2007 Author Members Share Posted November 5, 2007 Welp.... Update: my replacement 000-15 is en route, should be here tomorrow. Cheers! Glenn Link to comment Share on other sites More sharing options...
Members C70man Posted November 5, 2007 Members Share Posted November 5, 2007 I remember the late Steve Goodman telling me once (1974) when I asked him where the 000 Martin was....He said, "It doesnt travel well these days". I guess that holds as true today as any time. Link to comment Share on other sites More sharing options...
Members triggerfish Posted December 30, 2007 Members Share Posted December 30, 2007 Does anyone know if Martin's Warranty covers the on-board electronics too? I'm having a ground loop problem with a Fishman pickup system... Link to comment Share on other sites More sharing options...
Members Samilyn Posted December 30, 2007 Members Share Posted December 30, 2007 That's interesting info about the warranty. I love Martin gits, but I sure don't think it's fair that European owners don't get the same warranty as we do. As if gits on the other side of the pond don't break? Link to comment Share on other sites More sharing options...
Members Glenn F Posted December 30, 2007 Author Members Share Posted December 30, 2007 It is certainly making me take a hard look at my choice for my next guitar, which I was hoping would be a D-35, or an OM-21. However, Thomann does a 30 return policy on their nickel, and I've met a Master Luthier who takes pride in his work, and whose fees are not out of line with his expertise. Don't know about the electronics. Cheers, Glenn Link to comment Share on other sites More sharing options...
Members Scott Fonseca Posted December 31, 2007 Members Share Posted December 31, 2007 That's interesting info about the warranty. I love Martin gits, but I sure don't think it's fair that European owners don't get the same warranty as we do. As if gits on the other side of the pond don't break? +1 It's sad for our neighbors across the pond. Link to comment Share on other sites More sharing options...
Members Markuster Posted December 31, 2007 Members Share Posted December 31, 2007 Does anyone know if Martin's Warranty covers the on-board electronics too? I'm having a ground loop problem with a Fishman pickup system... I found this at the bottom of a .pdf flyer on the Martin site: http://www.martinguitar.com/catalog/PDF/Aura.pdf The warranty for any model covered by the Martin Link to comment Share on other sites More sharing options...
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