Members WolfBoy Posted March 19, 2008 Members Share Posted March 19, 2008 and get a response?? They provide only an e-mail address link on their web site (no phone number) and I must have sent 5 or 6 e-mails asking a specific question about one of their guitars that I bought - got nothing. Anyone have any success? Ever? Thanks in advance. Link to comment Share on other sites More sharing options...
Members WolfBoy Posted March 19, 2008 Author Members Share Posted March 19, 2008 I should also mention that this is not 5 or 6 e-mails sent in one week or anything, this is over several months with no reply. Link to comment Share on other sites More sharing options...
Members OldGuitarPlayer Posted March 20, 2008 Members Share Posted March 20, 2008 and get a response?? They provide only an e-mail address link on their web site (no phone number) and I must have sent 5 or 6 e-mails asking a specific question about one of their guitars that I bought - got nothing. Anyone have any success? Ever? Thanks in advance. I know this is going to sound very cynical but in I am not mistaken Samick is the largest maker of guitars (for many other different brands as well) in the world and based in Asia. They are more or less a HUGE conglomerate. Now that is not an excuse for them to to disregard your e-mails but it's more than likely they are not set-up to answer your questions properly. It's usually left to the "distributer" (where you bought it) to handle any questions you may have about your guitar. Don't feel bad..last August I sent Taylor an email registering my 114 and I never got a confirmation response from them either... OGP Link to comment Share on other sites More sharing options...
Members goldear Posted March 20, 2008 Members Share Posted March 20, 2008 Did you see a website for Greg Bennet Guitars. If so, maybe they have contact information for you. Link to comment Share on other sites More sharing options...
Members Burgess Posted March 20, 2008 Members Share Posted March 20, 2008 I should also mention that this is not 5 or 6 e-mails sent in one week or anything, this is over several months with no reply. Hmmm... Does the phrase take a hint mean anything to you? Link to comment Share on other sites More sharing options...
Members WolfBoy Posted March 20, 2008 Author Members Share Posted March 20, 2008 OGP: Thanks, I had a vague idea of what Samick's role is, guess I was hopeful that they would support their product - particularly if they provide a method of contact. goldear: Yup, the Greg Bennett site was where I sent the messages actually, thanks. On the Samick site itself, the contact form doesn't even work. Burgess: Guess I should have taken one by now but it pisses me off when these sites publish an e-mail address that no one ever looks at. Link to comment Share on other sites More sharing options...
Members dilin Posted March 21, 2008 Members Share Posted March 21, 2008 Yeah, the contact form on Greg Bennett doesn't work, and they never replied my emails to date. I've fired off four or five to them. Wolfboy: What did you want to ask them about? Maybe we can help... Link to comment Share on other sites More sharing options...
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