Members Faugernauts Posted October 11, 2008 Members Share Posted October 11, 2008 I've had my Takamine acoustic for about 4 years now without any problems. It's just a standard G-series Tak but it suits me well. Now, a couple weeks ago, it fell and the G-string tuner snapped off somehow. With me being broke and all, I got really depressed thinking that I would have to cope without an acoustic for a while, but then, on a whim, I decided to email their customer support team thinking they could show me how to buy just a single tuner. To my surprise, they just told me to give them my address and they will send out a new one that will be here in a couple days! Now, I've never really dealt with customer support from any company, but I certainly wasn't expecting free stuff because I broke my guitar. Are all guitar companies this nice? All that's left is to learn how to replace a tuner..... Link to comment Share on other sites More sharing options...
Members outdoorgb Posted October 11, 2008 Members Share Posted October 11, 2008 See how that works? They give you good service...you tell a (hundred) people and...sales. Good for you and good for Tak! Link to comment Share on other sites More sharing options...
Members simplygoodmusic Posted October 11, 2008 Members Share Posted October 11, 2008 Yep, tak are known for great service. Link to comment Share on other sites More sharing options...
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