Members davis1 Posted August 27, 2006 Members Share Posted August 27, 2006 so to get strings you have to show up at a store and be a smartass to an idiot employee Link to comment Share on other sites More sharing options...
Members StratAttackJack Posted August 27, 2006 Author Members Share Posted August 27, 2006 Originally posted by davis1 so to get strings you have to show up at a store and be a smartass to an idiot employee Actually I was really polite...... you must like being fed bull{censored}!?!?! Link to comment Share on other sites More sharing options...
Members ExtraGum Posted August 27, 2006 Members Share Posted August 27, 2006 Originally posted by StratAttackJack I agree, I didn't ask for any advice! If you read my post, I grabbed the guitar off the wall, and this guy came up and started yappin at me, I honestly played it because I wanted to, I obviously know about the guitar (i've done much research), I just wanted to play it man! No, I read your post. The salesmen are there to sell you stuff. By walking through the turnstyles, you agree to let them try. It's hard to get outraged about a salesman trying to sell (and EVERY salesman lies.) Link to comment Share on other sites More sharing options...
Members StratAttackJack Posted August 27, 2006 Author Members Share Posted August 27, 2006 Originally posted by ExtraGum No, I read your post. The salesmen are there to sell you stuff. By walking through the turnstyles, you agree to let them try. It's hard to get outraged about a salesman trying to sell (and EVERY salesman lies.) What a sad world you live in dude, I know many reputable salesman that don't lie.....they are the ones I go to when I am aiming to buy something.....and I'm not outraged, I thought it was hilarious. Its like your putting words in my mouth for the sake of arguing, and I don't get it. Link to comment Share on other sites More sharing options...
Members ExtraGum Posted August 27, 2006 Members Share Posted August 27, 2006 Originally posted by StratAttackJack What a sad world you live in dude... Yeah, it's called the planet earth. Antyhow...you seem to have a knack for finding the underlying drama in everyday life. Maybe you should write a song about it! Link to comment Share on other sites More sharing options...
Members StratAttackJack Posted August 27, 2006 Author Members Share Posted August 27, 2006 Originally posted by ExtraGum Yeah, it's called the planet earth. Antyhow...you seem to have a knack for finding the underlying drama in everyday life. Maybe you should write a song about it! Link to comment Share on other sites More sharing options...
Members Mercer Posted August 27, 2006 Members Share Posted August 27, 2006 The monkey speaks the truth dude, OR IS HE TRYING TO SELL YOU SOMETHING?!!! Link to comment Share on other sites More sharing options...
Members RUExp? Posted August 27, 2006 Members Share Posted August 27, 2006 Originally posted by Mercer The monkey speaks the truth dude, OR IS HE TRYING TO SELL YOU SOMETHING?!!! You're like a phrophet with that {censored}, yo! Link to comment Share on other sites More sharing options...
Members Valiant100 Posted August 27, 2006 Members Share Posted August 27, 2006 Maybe he was just trying to get you to leave. Link to comment Share on other sites More sharing options...
Members StratAttackJack Posted August 27, 2006 Author Members Share Posted August 27, 2006 Originally posted by Valiant100 Maybe he was just trying to get you to leave. Holy {censored} dude, I think you're right! Seriously, why all the love for inept GC employees?!? Link to comment Share on other sites More sharing options...
Members punished Posted August 27, 2006 Members Share Posted August 27, 2006 Originally posted by StratAttackJack Actually I was really polite...... you must like being fed bull{censored}!?!?! Quite a hypocritical statement. You say you were being polite, however you come here and talk {censored} about how you "served" this guitar center employee. however you say he was feeding you bull{censored}. Wasn't your politeness then really bull{censored}? Link to comment Share on other sites More sharing options...
Members Maxx61 Posted August 27, 2006 Members Share Posted August 27, 2006 I wouldn't want to visit a dentist and know more about root canals than the guy hovering over me. Having said that however, employees at Guitar Center don't go to school for years to learn the craft and most don't have 25 years of experience behind them to lean on (as do I). When I'm told information that is completely out of right field, I'll politely correct them with hopes they'll pass it on to a future, prospective buyer. Making fun of low-wage salespeople makes about as much sense as a father making fun of his son for knowing less about life than he does. Sure, the "I would study everything I sell as much as possible" is the collegiate answer but that's hard to do when you're spending most of your time standing on a ladder, retrieving guitars to folks with no intention at all of buying anything. Link to comment Share on other sites More sharing options...
Members Bruce Bennett Posted August 28, 2006 Members Share Posted August 28, 2006 Originally posted by Treborklow Gone? Like away? Like how? they are in a 1 billion dollar lawsuit right now.. And if they lose, you can bet that they will have to sell off a lot of their stores to make the payoff. I don't think they will truly disappear, but they will for sure, have to make a lot of changes from what they are now. Link to comment Share on other sites More sharing options...
Members Ravelleman Posted August 28, 2006 Members Share Posted August 28, 2006 Salespeople like that could get a company into a lot of trouble here iun Ireland. We have laws (the Consumer Information Act 1978 to be precise), which prohibit stores from making false written or spoken descriptions of their wares, whether it was intentional or not. They could end up in court and face a heavy fine if they employed idiots like that. Link to comment Share on other sites More sharing options...
Members cincy_cosmo Posted August 28, 2006 Members Share Posted August 28, 2006 A friend and I recently had a dialogue of what we would do if we were a GC or SamAsh sales person: 1. When you first engage a customer, ask some questions and size up what he/she knows and proficiency.2. Show them what they want.3. Do not make subjective comments like "That's a great sounding guitar!" or "That guitar is just YOU!"4. Stick to the facts, be quick and courtious and try not to walk by anyone without at least making eye contact so they can stop you and ask a question. The problem with this is there will always be some jerk out there that will think a salesman should just KNOW that the customer is better than the sales guy, maybe better than all the Vai's, SRV's and Hendrixes ever born AND their guitar techs, and will get offended by the sizing him up process. That's the musical ego we all have. That's why I make a living in Information Technology :-) Link to comment Share on other sites More sharing options...
Members facefirst Posted August 28, 2006 Members Share Posted August 28, 2006 This thread is insane. Who cares if the GC employee doesn't know {censored} about guitars. You should be an informed consumer and not rely on the salesman to fill you in on all the features. Link to comment Share on other sites More sharing options...
Members HockeyRocker Posted August 28, 2006 Members Share Posted August 28, 2006 I don't get it. If you're lucky, there is a GC or comparable size guitar shop within driving distance to your home so you can see, touch, feel and hear such a vast assortment of quality gear. Most folks working in music stores seem to be struggling to get by. They are scraping together a living. If these folks greet me with a smile and don't flat-out insult me while I'm in their place of work I'm happy. If they are superior sales people or exemplary guitar techs, let's hope that they move up in the world and start earning a few more bucks for their effort, performing a service that is a bit less mundane than tolerating your overblown ego. Do you folks who complain about clerk quality at GC go into Denny's and send back forks for not being sharp enough to properly skewer your meatloaf? Lighten' up, man. Link to comment Share on other sites More sharing options...
Members superpoo Posted August 28, 2006 Members Share Posted August 28, 2006 clearly the guy had no idea what he was talking about and was trying to act like he did, which sucks, but sometimes it really seems like you guys make {censored} up just to look like the guy that had the worst GC experience. Link to comment Share on other sites More sharing options...
Members CrackerD Posted August 28, 2006 Members Share Posted August 28, 2006 GC sucks ass. Link to comment Share on other sites More sharing options...
Members fredthecat Posted August 28, 2006 Members Share Posted August 28, 2006 You guys are acting like he went into GC with the intention of arguing with one of the workers, when all he did was correct him "I politely told him that there is no such thing as a highway one finish", etc. Link to comment Share on other sites More sharing options...
Members CorkyMcGee Posted August 28, 2006 Members Share Posted August 28, 2006 Originally posted by facefirst This thread is insane. Who cares if the GC employee doesn't know {censored} about guitars. You should be an informed consumer and not rely on the salesman to fill you in on all the features. Truth. And luckily, this time, the OPer was an informed educated consumer. But what happens is salesman X continues his ways and eventually finds someone who isn't? Is it the consumers fault for believing an "expert" (after all, the store is the center of all that is guitars)? I can just about imagine how many kids walk out of there with 28 fret ibanez koa mahagony les paul stratocasters around christmas *shudder*. Link to comment Share on other sites More sharing options...
Members facefirst Posted August 29, 2006 Members Share Posted August 29, 2006 Originally posted by CorkyMcGee Truth. And luckily, this time, the OPer was an informed educated consumer. But what happens is salesman X continues his ways and eventually finds someone who isn't? Is it the consumers fault for believing an "expert" (after all, the store is the center of all that is guitars)? I can just about imagine how many kids walk out of there with 28 fret ibanez koa mahagony les paul stratocasters around christmas *shudder*. It sucks but that's why people say "let the buyer beware". Every store I go to I just assume that the salesmen have no clue what they're talking about. When I make big ticket purchases I make sure that I research it before just plunking down my cash at the first store I come across. Does it suck that people get screwed and mislead? Yes. IS it preventable by doing your reasearch? Absolutely. Link to comment Share on other sites More sharing options...
Members blind radish Posted August 29, 2006 Members Share Posted August 29, 2006 Originally posted by BlackHatHunter so... all in all, you had a better experience than we usually do at GC LOL I recently had to explain how the new Michael Kelly Hybrid works to a GC s-person. This after the guy explains that the "tone control" really rolls off the highs .... but to his credit, he DID score me a fender 2x12 amp box for shipping purposes. Link to comment Share on other sites More sharing options...
Members Mosby Posted August 29, 2006 Members Share Posted August 29, 2006 I'm not excusing lack of knowledge, or giving outright misinformation, but the GC gig is hard. Not to mention that there is a {censored}load of gear that one is "supposed" to know every detail about. Speaking from experience. Ultimately I think some of the blame lies with GC. The pay structure is pretty harsh, and the commission tier requires at least an abacus to figure out. I'm hesitant to say too much (I did sign a NDA), but I wil say that I lead my dept in sales (3rd in store), and never got a commission check. Not once. I mean, when you're making $7/hr, what kind of employees are you really going to get? And the good ones probably won't stay long. My job consistened largely of demo'ing guitars for people who had no intention of buying them, who would then ask for outrageous deals (An American Strat for $350? I think not.......). Or selling $170 guitars. Then I got promoted. Which meant a bigger % commission that I wouldn't see and now I had to spend time dealing with inventory and authorizing returns. While the expectations for my sales numbers went up. Link to comment Share on other sites More sharing options...
Members yjsays Posted August 29, 2006 Members Share Posted August 29, 2006 It's like when I got my Martin... Sales guy: "You definatly got a great guitar, solid made in the USA" Me: Ummm... it says made in Mexico in the inside. Link to comment Share on other sites More sharing options...
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