Members J.L.C. Posted August 17, 2009 Members Share Posted August 17, 2009 I bought a Tone Pros replacement bridge for my R8 last fall and am only just getting around to installing it.... I opened the package to check it out and noticed that one of the little white washers (Delrin washer) was split apart So I emailed Tone Pros directly to ask if I could purchase a replacement washer or if I should try to exchange the bridge with Musician's Friend (which would be a pain because I'm in Canada). I got a quick reply email from them offering to mail me a replacement or replace the whole bridge if I wanted to; I went for the replacement washer because the rest of the bridge is fine. Checked my mailbox today and they sent me 4 replacement washers and locking clips - free of charge! That is some of the best customer service I've experienced in ages and they will be my go-to company for parts from now on! Link to comment Share on other sites More sharing options...
Members Crisco Posted August 17, 2009 Members Share Posted August 17, 2009 great news!And thems some beautiful Ladies in yur avatar there.They's gorgeous! Link to comment Share on other sites More sharing options...
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