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Broken tip in Mixer and Sound Bleed


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Two problems:

 

1. A guy found a way to break the tip off of a TRS plug from a snake cable inside an input on our Yamaha MG2414fx. It's just the actual tip - the ring and sleeve are still attached. Anyone have any ideas as to how to get it out without taking apart the entire board?

 

2. For some reason I can't figure out, when we play music (running from iTunes on a macbook to an input on the mixer) we hear a muffled/distorted version coming through the mains and the monitors even when the channel is turned off. It happened recently, and as far as I know we haven't changed any settings...

 

Thanks guys!

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