Broken iLok: HELP

[hyperstationjr]

Hey guys, I'm at work with a dilemma...

 

We're running a Pro Tools HD system, and our iLok just snapped... the whole USB insert snapped right off of the plastic casing. No one here is crafty enough to solder it back, so what do we do?

 

Pace and iLock havn't been very helpful, so I'm wondering if anyone has had this problem and solved it.

 

Any info, links or advice would be greatly appriciated.

 

I also posted in the Recording forum, but it ususally takes a while to get an answer 'round them parts, and right now the quicker the better...

[Guest Anonymous]

I have soldered/repaired about 5 iLok's.

There are only 4 wires to repair which is no big deal.

 

You will need:

(4) 1" wire jumpers

razor knife

1/2" heatshrink or tape

soldering Iron

 

Careful cut the iLok casing in half at the seam

Solder the wire jumpers onto the circuit board

Solder the wire jumpers onto USB connector

If the solder tabs are to short they can be pushed out a little from the inside of the USB connector

Use heatshrink or tape to hold the iLok back together

 

This is a great solution until a new iLok can be bought and registered

[Meatball Fulton]

Originally posted by burster1 I have soldered/repaired about 5 iLok's. There are only 4 wires to repair which is no big deal.

 

Oh great, this makes me feel even better about dongles

[MartinHines]

 

Originally posted by hyperstationjr Pace and iLock havn't been very helpful, so I'm wondering if anyone has had this problem and solved it.

 

 

At ilok.com there is a "RMA process" (under the "Help" menu)

https://www.ilok.com/cgi-bin/WebObjects/iLokManager.woa/17/wo/gzCrtCi7H0h83GWsttK3Rw/2.0.11.11

 

I assume one can send your iLok in for repair or replacement.