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Just sayin'.....

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  • Just sayin'.....

    So many times I have seen post similiar to my recent Line 6 question, and the standard response would be " Did you contact the manufacturer?" Well,I did and after two calls and 45 minutes of heavy metal Muzak, I got my answer by posting here. Just sayin'.......

  • #2
    Your call is important to us.

    Please hold while we ignore it


    NO SIGNATURE FOR YOU!!

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    • Rob_H
      Rob_H commented
      Editing a comment

      I don't know why more businesses won't use the call back feature, there are a few places I deal with who use it and I would much rather be doing just about anything than waiting on hold. I find it convenient but maybe people don't trust they will get a call back or something?

       

      The flip side of the customer service coin has been dealing with dbx; I have had to get in touch with them a few times lately, had to verify the warranty process on a piece of DOA gear and also for some technical info on the Driverack models that wasn't in the manuals. I never called them but their response time on email was excellent.


    • Pro Sound Guy
      Pro Sound Guy commented
      Editing a comment

      Ello!

      Sorry so much you wait!

      How can I halp me?

       


  • #3

    Welcome to customer service, where we're not satisfied until your not satisfied.

    <div class="signaturecontainer">Good judgment comes from experience, and a lot of that comes from bad judgment. -Will Rogers<br><br><a href="http://facebook.com/SpitShineRocks" target="_blank">http://facebook.com/SpitShineRocks</a></div>

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    • #4
      I've had excellent CS from Line6. Sorry to hear your experience

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      • #5

        Somehow all those old Soviet Union jokes about inefficiency don't seem quite as funny anymore.

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