Superbad

Originally posted by Superbad Whether it's right or not doesn't matter. You agreed to it when you purchased from them. Always make sure to read the policies before you get your panties in a bundle. Wow. I must have been in a pretty smug mood yesterday. I had the exact same thing happen to me on a video card, and I was totally pissed too. It's like I made up for the money that I saved earlier with the shipping.

Originally posted on Newegg.com No, Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, Newegg.com will split the shipping costs with you. If you pay to send the item back to Newegg.com, Newegg.com will replace the item and ship the item to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle. Whether it's right or not doesn't matter. You agreed to it when you purchased from them. Always make sure to read the policies before you get your panties in a bundle.