Anybody Ever File a USPS Claim?

[burdizzos]

I shipped a Peavey RQ2310 to a guy from an ebay auction. I packed it well and the good old USPS still managed to break it.

 

I've got the claims forms, my receipt and the insurance ticket.

 

How hard are they to deal with and should I expect satisfaction in a reasonable amount of time?

[leepmeister]

Originally posted by burdizzos should I expect satisfaction in a reasonable amount of time?

 

*spurt of laughter*

*chokes on drink*

 

 

In all seriousness though...I hope you packed it with a at least a few inches of padding on each side...I do believe their packing "standards" are a bit beyond what should be necessary, so they can reject more claims.

 

Good luck and tell us what you learn.

[burdizzos]

I'm going to get screwed, I just know it.

[takeout]

Easier than UPS. Then again, a proctological exam is easier than filing a claim with UPS.

[circuitspore]

i actually had USPS to give me more money for my claim than i asked for.

 

i got a p-bass special of ebay, and when it got to me, the tone control was dead, and the neck had some finish cracking down the skunk-stripe. the seller refuses to pay for the tone pot, b/c he said it worked when he packed it and it wasn't his fault.

 

long story short, i had the neck fixed and tone pot replaced. filled out the insurance forms, put the receipt for the repairs, only asked to be reimbursed for the tone pot (seller paid for the neck fix). the claim was that "the instrument got thrown around enough to cause something to dislodge in the potentiometer and stop functioning". yeah, i know, crock o' sh!te. 2 months later, i get a check for the full amount of both repairs.

 

stupid USPS.

[Kindness]

I bought a bass off of eBay that got trashed on its way to me from Florida via USPS. My claim went straight through and I got my check in literally days. I was going to call in a favor from a contact on the postal rate commission, but no clout was needed.

 

It should be an easy process.

[Detox]

Thanks ever so much for the anecdotes, guys. Just this afternoon I packed my Mustang bass in a box and sent it to Southpaw Guitar via USPS. I'll sleep well tonight.