Members Bassius Posted October 23, 2007 Members Share Posted October 23, 2007 So i have a fire box firewire interface... here's the story: The channel one input knob on the box was going out and acting weird so i emailed help (at) presonus.com and the sent me a warranty return...got it back repaired and it was working great....for a while. same issue crept up again...so i sent it in again! They were nice and replaced the whole pot this time... a few weeks passed....strike three! so i email....they helped me again...this time...i have a new firebox free of charge... old one was sent to them and ultimately to it's grave! good times ahead... coming soon: return of bassius' project of the week! Link to comment Share on other sites More sharing options...
Members rummy Posted October 23, 2007 Members Share Posted October 23, 2007 How do you like the firebox? I was looking at that exact one last night. I already have firewire ports on my PC for camcorder, so I figured this should work great. Good to hear about their customer service! Link to comment Share on other sites More sharing options...
Members Bassius Posted October 23, 2007 Author Members Share Posted October 23, 2007 it's awesome! very clean and easy to use...i also use it to interface when doing webcam lessons Link to comment Share on other sites More sharing options...
Members walkerci Posted October 23, 2007 Members Share Posted October 23, 2007 Good to know. I picked up a Presonus Tube Microphone Pre-amp a couple of weeks ago. It makes even me sound have half decent. Link to comment Share on other sites More sharing options...
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