Members Funkee1 Posted February 8, 2008 Members Share Posted February 8, 2008 Can you believe the big, brass Cojones on some people????? So this guy calls my store. He has a 42 inch Vizio TV that apparently quit working during the Super Bowl. He has called several stores looking for a new one, and we are the only one that has them. He brings the "dead" TV in, I cheerfully replace the TV. While we're doing the transaction, he asks "You're the manager, right?" I say "No, but we don't need a manager. Did you have another question?" "I would like to speak to someone who can help with the decision" " What decision?" "Well, I think I should be compensated for my inconvenience!" I call a manager, and between us, we inform him that the return policy says if you got a broken TV, we can give you a full refund, or replace the TV, but are under no obligation to do both. The nerve of some people!!! I handled it in my usual, professional manner, but jeez!!! How stoopid do folks think we are??? I was born at night, but it wasn't LAST night!!!! People pull stunts like this at stores, they steal us blind, and then wonder why the prices keep going up, and the return policies get rougher........ Link to comment Share on other sites More sharing options...
Members ToeJamFootball Posted February 8, 2008 Members Share Posted February 8, 2008 Far out, that's a bit rich of him. Link to comment Share on other sites More sharing options...
Members funkrockfreedomfighter Posted February 8, 2008 Members Share Posted February 8, 2008 I was born at night, but it wasn't LAST night!!!! If you are still selling shirts I would recommend turning this phrase into one. Link to comment Share on other sites More sharing options...
Members Funkee1 Posted February 8, 2008 Author Members Share Posted February 8, 2008 If you are still selling shirts I would recommend turning this phrase into one. I am still selling shirts. So far, I have been my only customer, and I didn't even give me a discount!!! Link to comment Share on other sites More sharing options...
Members Roger in the sky Posted February 8, 2008 Members Share Posted February 8, 2008 i still think i deserved a refund Link to comment Share on other sites More sharing options...
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