Members ModmanQ6 Posted January 2, 2009 Members Share Posted January 2, 2009 Yesterday my daughter's computer blew up with an infection of Anti Virus 2008 and Reg Cleaner 2008 which disabled Trend, her internet, and made everything unusable. From the research I've done on this, Malwarebytes will supposedly clean this off. She also had an external hard drive and her sansa vibe connected when everything blew up - do you think these now are infected also? All help and advice greatly appreciated! Link to comment Share on other sites More sharing options...
Members i_wanna_les_paul Posted January 2, 2009 Members Share Posted January 2, 2009 No, I'd never use it! Except if I post first somewhere else... Link to comment Share on other sites More sharing options...
Members Guttermouth Posted January 2, 2009 Members Share Posted January 2, 2009 malwarebytes is good stuff. i've had 3 machines come through in the last month with variants of the antivirus 2008/2009. you'll need to boot into safe mode and rename malwarebytes to get it to even start up ( if the infection is bad enough). her peripheral drives should be fine. a combination of spybot s&d,ccleaner,malwarebytes and smitfraud fix should get it cleaned up. run them all in safe mode and then boot back into normal mode and run em again. Link to comment Share on other sites More sharing options...
Members ModmanQ6 Posted January 2, 2009 Author Members Share Posted January 2, 2009 No, I'd never use it! Except if I post first somewhere else... You're Johnny on the spot today eh IWLP? Link to comment Share on other sites More sharing options...
Members dDigitalPimp Posted January 2, 2009 Members Share Posted January 2, 2009 antivirus 2008 is one of the worst ones ive seen. first things first, you need to download hijack this and get rid of the BHO (browser helper objects) that send IE to some lame antivirus 2008 website over and over again. if she has firefox installed the browser helper object does not work with firefox which is a good thing. you can use FF to download hijack this as well as super anti spyware which will clean up the computer from the virus. if she does not have FF you will have to download hijack this onto another computer and run the install via jump drive or burned CD or something. http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html http://www.superantispyware.com/ you can also search for antivirus 2008 removal tool. i know there are a few out there that will run a scrip that deletes the DLL files and registry entries but im pretty sure i took care of it using hijack this and then super anti spyware in the past. Link to comment Share on other sites More sharing options...
Members ModmanQ6 Posted January 2, 2009 Author Members Share Posted January 2, 2009 antivirus 2008 is one of the worst ones ive seen. first things first, you need to download hijack this and get rid of the BHO (browser helper objects) that send IE to some lame antivirus 2008 website over and over again. if she has firefox installed the browser helper object does not work with firefox which is a good thing. you can use FF to download hijack this as well as super anti spyware which will clean up the computer from the virus. if she does not have FF you will have to download hijack this onto another computer and run the install via jump drive or burned CD or something. http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.htmlhttp://www.superantispyware.com/ you can also search for antivirus 2008 removal tool. i know there are a few out there that will run a scrip that deletes the DLL files and registry entries but im pretty sure i took care of it using hijack this and then super anti spyware in the past. Whatever this is definitely got it's hooks into FF as well. It only brings up some comcast install screen and nothing else... Thanks all! Link to comment Share on other sites More sharing options...
Members dDigitalPimp Posted January 2, 2009 Members Share Posted January 2, 2009 best bet is to download the specific removal tool which will kill all the dll files and registry entries. then run hijack this to remove the BHOs. Link to comment Share on other sites More sharing options...
Members brbadg Posted January 5, 2009 Members Share Posted January 5, 2009 Guttermouth is right on point.I followed these instructions and I don't have a problem now.It was nasty though. Link to comment Share on other sites More sharing options...
Members MikeMess Posted January 5, 2009 Members Share Posted January 5, 2009 I got this thing a few days ago and it was gross. I ended up having to use a program called combofix to remove the thing. It removed the .dll files. Link to comment Share on other sites More sharing options...
Members ModmanQ6 Posted January 5, 2009 Author Members Share Posted January 5, 2009 Well with a combination of Malwarebytes, Hijackthis, ccleaner and spybot s&d we cleaned the very nasty buggers out of her machine. It took a lot of cycles and scans, but eventually got it all (we hope). We were using the latest version of Trend with spyware protection, but it obviously wasn't enough. I don't think any single form of protection will do the trick, but this is a nice suite to help protect and disinfect when being careful just isn't enough. I'm a believer!! Link to comment Share on other sites More sharing options...
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