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Problem with EMU Proteus 2000 series ROM


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Hi all, I recently sold an EMU B3 ROM that had worked fine about a year ago when it was last installed (I sold the Proteus 2000 that hosted it, kept the ROM). But the buyer tells me that in all 3 of his EMU modules, he gets a "NOT INSTALLED" message after putting it in. I never had that problem. Any ideas? The ROM was very well packed, shipped priority USPS, and there is no sign of physical damage. Thanks for any help!

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