Members wesg Posted October 24, 2013 Members Share Posted October 24, 2013 So, I bought some rental NX55Ps (with a warranty) from Long & McQuade last month. After running them in a bit, I found one to be intermittenly crunchy with HF cutting out on occasion.I brought the speaker into L&M Oshawa (near Toronto) as I was driving right past there on Tuesday... around 6:00pm.I got an e-mail this morning at 1030 letting my know my speaker was back and ready for pickup. 28.5 hour turn-around is pretty damn impressive. I guess the Yorkville service center must be in the Toronto area somewhere...Provided the speaker works when I get it back, I will be a VERY happy customer. Link to comment Share on other sites More sharing options...
Members StratGuy22 Posted October 24, 2013 Members Share Posted October 24, 2013 They usually have an on site repair facility. They are pretty good. I had a castor on an LS800p start to go, after 9 years of use. They gave me 4 replacements to change them all out, for free. Link to comment Share on other sites More sharing options...
Members Shaster Posted October 24, 2013 Members Share Posted October 24, 2013 wesg wrote: So, I bought some rental NX55Ps (with a warranty) from Long & McQuade last month. After running them in a bit, I found one to be intermittently crunchy with HF cutting out on occasion. I brought the speaker into L&M Oshawa (near Toronto) as I was driving right past there on Tuesday... around 6:00pm. I got an e-mail this morning at 1030 letting my know my speaker was back and ready for pickup. 28.5 hour turn-around is pretty damn impressive. I guess the Yorkville service center must be in the Toronto area somewhere... Provided the speaker works when I get it back, I will be a VERY happy customer. Oshawa, you say. Hey do you know my cousin.... Just kidding, but I do have relatives in Oshawa.Some L&M's have in store techs as noted. Hopefully your speaker will now perform. Sometimes those intermittent things are hard to find - sort of like chasing a problem on a car. Of course there are fewer components in a speaker... Link to comment Share on other sites More sharing options...
Members wesg Posted October 31, 2013 Author Members Share Posted October 31, 2013 Just to follow up -- it turns out this store has an in-store tech. They are a little further from me than the Ottawa L&M, but I'm glad I found this one, with a tech, a LOT of stock, and better hours. I've only put an hour on the speaker since the repair but it seems okay now. Tech's note was "tightened the two push-on connectors at the horn's terminals and retested-OK". I guess I should have cracked it open to take a peek myself. Wes Link to comment Share on other sites More sharing options...
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