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Need some help...


BP90

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Sent a pedal to europe via airmail 5 weeks ago.... got a PM from the buyer today that it still isnt there....

 

WTF.

 

at what point do we start worrying here, and what is the standard protocol for resolution if the pedal doesnt show up after (how long?)

 

:( {censored}.

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Originally posted by BrianPhase90

and what exactly do they do about it.

 

 

Point their finger and laugh? I don't know...

 

Do you have any tracking info, or the sales receipt? I'm sure they can check to see if it's still in your PO, and possibly determine whether or not it's gone through customs...

 

My local PO is far from helpful or knowledgeable, but it never hurts to ask or make a phone call.

 

Was it insured?

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