Members #16 Posted January 25, 2007 Members Share Posted January 25, 2007 Hey people. For once a serious post. I have a "situation" I am attempting to resolve amicably with "someone" who has shipped/attempted to ship me a brand new pedal. Here is my question. When you send out your pedals to the client, do you insure it for what the customer paid for it OR your cost to make it? At present I have a "lost" package due to a slack postman(go figure!) and I am being told, at best, I MAY receive the value the package was insured for. Less than half the pedals worth. The "party line is" Well, I am not sure if the postman did or didn't deliver this, so......I am not building 2 pedals for the price of one for ANYONE. I also only insured it for "x" and I didn't do signature delivery confirmation because it is BS. I am not asking for my money back, just asking the "person" where to next? This is ongoing so, no name calling, no screaming.....I am very curious to know what all the other builders do OR think of this? Thanks for your time! :wave: Link to comment Share on other sites More sharing options...
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