Members Rex Herring Posted March 8, 2007 Members Share Posted March 8, 2007 Heres the deal, I have five different pedals and overall, for the price, they have worked great. I picked up a DD-1 Fabtone for more of a classic distortion from a store that went out of business. I was new in the box with cards and when I tried to use it screeeeeetch, dead short squeal. Tried several different cords, placement of the pedal, etc. so I want to send it to warrantee service because it said in the cards that it would be covered. Sent in the warrantee card, it came back. I copied the card and sent the pedal to the warrantee address for repair and no word from them in 3 weeks. I had to find the address on the internet because they don't give you one in the literature with the pedals. (Some warrantee:mad: ) Their website doesn't have a customer support, nothing..........sounds like they want you to buy but don't want you to ever find them to complain. I wrote a user review for the Harmony reviews but they evidently won't post it due to a bad review. (no foul language just honest opinion) Anyone have a similar experience? Link to comment Share on other sites More sharing options...
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