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A case from Zagar


SusanV

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Hey, don't anybody "go postal" on me, but Zager did something nice for me, so credit where credit is due... I ordered a case for my son's 3/4 Zager, and they accidentally sent me 2 of them. When I emailed them about the error, I also mentioned that I liked the hygrometer that came with the case, and asked if they sold them because I'd like to order a couple more of them. They emailed right back, apologizing for the shipping error, and said they'd have UPS pick up the extra case any day I selected, AND that for my trouble they would send me 2 of the hygrometers, free of charge.

I've since seen the hygrometers online here .

 

The case is really nice, too, btw.

 

Say what you will about their marketing ( and I'm not a fan of it either ), but they did good in this case (har har), and it was after the sale.

 

susan

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