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Originally Posted by Shane Marley
Maybe they didn't like the specific examples of what is wrong with their coverage?
Here's Harmony Central's main NAMM news page as viewed in Firefox on a 1280 X 1024 monitor. To get here you go to the main page of Harmony Central and then click on the "NAMM News" link on the right side of the page. No where does it say NAMM News on this page. In fact, it looks like you've been dumped to the "Community Tags" page.
When you finaly scroll to the bottom of the page it looks like they've only posted a total of 2 pages of news items.
Here's Harmony Central's main NAMM news page as viewed in Firefox on a 1280 X 1024 monitor. To get here you go to the main page of Harmony Central and then click on the "NAMM News" link on the right side of the page. No where does it say NAMM News on this page. In fact, it looks like you've been dumped to the "Community Tags" page.
When you finaly scroll to the bottom of the page it looks like they've only posted a total of 2 pages of news items.
Hi -
I sent a legitimate complaint yesterday that HC's namm coverage is an absolute disaster; and today it appears that the moderator of the forum has removed that post. Others had replied to my post expressing similar feelings of utter bewilderment on the cryptic, confusing tag system implemented at HC. I'll stand corrected if it otherwise surfaces - but for the moment it looks like my post has been removed.
I will expect that this post will remain readable and that my legitimate gripe about the disastrous state of HC's website in general and NAMM coverage in particular can be discussed/refuted by others.
I'll reserve the right to post at other forums, and contact companies advertising on this web site, warning that HC deletes posts, if this post disappears. A forum is a place of discussion, and I'd expect HC to treat some one who has supported HC since its origin to have the right to complain when they see what appears to be less than satisfactory service. As it stands, it is virtually impossible to get any sense of the NAMM show form HC's coverage - an unmitigated disaster when compared to previous years.
Thanks,
k77_99
Meh, people generally listen a great deal more when you don't sound like a pompous arse.
The show hasn't even ended yet, and we've already posted 45 videos including exclusive interviews with Don Felder, Henry Juszkiewicz, Greg Bissonette, Chad Smith, Joey Kramer, and many more...as well as product videos on products that have been universally called some of the hottest products of the show, like the Alesis StudioDock, Zildjian's Gen-16 AE, Roland GR55, Kemper Profiling amp, Akai SynthStation 49, Olympus LS-7, Nord Stage 2, and even an exclusive report on keyboards by Keyboard editor Stephen Fortner (and we just shot a follow-up report of his a couple hours ago).
And there are dozens more. If that's a "disaster," we wouldn't mind some similar "disasters" this soon out of the gate at future trade shows.
Then there's our Flickr page, where we've been uploading pictures from the show floor, Phil's thread (where some people were asking why there weren't more pictures before the show had opened - but it's a challenge to photograph something that doesn't exist yet, if you know what I mean), the photo thread, and more.
There were listings of where to find this coverage in our free weekly newsletter, as well as in tweets.
But also, let's get real for. There is the process of GATHERING material and the process of POSTING it. You can't do both at the same time. You have to take photos and edit videos before you can post them, and this is a HUGE show - any time spent away from the floor in a hotel room posting is time taken away from gathering material. That's why if you look at the YouTube time stamps, those videos go up starting around 11PM and go through to 8AM, and then the show kicks in again at 10AM. The only time to actually prep material is after the show, and the videos don't magically edit themselve, sort out hours of footage automatically, clean up audio, crop pictures, etc. That all requires humanoid bipeds to do the actual work.
I think the number of web sites that, uh, "borrow" our coverage tells you all you need to know about the quality of what we do. BTW - in the time it took to write this response, I could have been well on the way to editing another video.
The show isn't even over yet. And we all lose a travel day getting back home from the show. Usually within 10 days after the show, we've posted all our videos. 75 AES videos were posted within a few days after AES ended. I alone shot, edited, rendered, and posted 115 videos after the last Winter NAMM, and almost all were up within 10 days after the show. Do the math...that's editing, rendering, uploading, and transcoding 11 videos average every day for 10 days. If you can crank out material faster than that, submit your resume and we'll probably hire you for the next show
And there are dozens more. If that's a "disaster," we wouldn't mind some similar "disasters" this soon out of the gate at future trade shows.
Then there's our Flickr page, where we've been uploading pictures from the show floor, Phil's thread (where some people were asking why there weren't more pictures before the show had opened - but it's a challenge to photograph something that doesn't exist yet, if you know what I mean), the photo thread, and more.
There were listings of where to find this coverage in our free weekly newsletter, as well as in tweets.
But also, let's get real for. There is the process of GATHERING material and the process of POSTING it. You can't do both at the same time. You have to take photos and edit videos before you can post them, and this is a HUGE show - any time spent away from the floor in a hotel room posting is time taken away from gathering material. That's why if you look at the YouTube time stamps, those videos go up starting around 11PM and go through to 8AM, and then the show kicks in again at 10AM. The only time to actually prep material is after the show, and the videos don't magically edit themselve, sort out hours of footage automatically, clean up audio, crop pictures, etc. That all requires humanoid bipeds to do the actual work.
I think the number of web sites that, uh, "borrow" our coverage tells you all you need to know about the quality of what we do. BTW - in the time it took to write this response, I could have been well on the way to editing another video.
The show isn't even over yet. And we all lose a travel day getting back home from the show. Usually within 10 days after the show, we've posted all our videos. 75 AES videos were posted within a few days after AES ended. I alone shot, edited, rendered, and posted 115 videos after the last Winter NAMM, and almost all were up within 10 days after the show. Do the math...that's editing, rendering, uploading, and transcoding 11 videos average every day for 10 days. If you can crank out material faster than that, submit your resume and we'll probably hire you for the next show
There are now eight music videos posted on my YouTube channel, including a cover of "We Gotta Get Out of This Place," which joins "Little Pieces", "Black Market Daydreams," and "When the Grid Goes Down" (complete with disturbing video 
)
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I'd expect HC to treat some one who has supported HC since its origin...
7 posts in 16 years. Got it.
There are now eight music videos posted on my YouTube channel, including a cover of "We Gotta Get Out of This Place," which joins "Little Pieces", "Black Market Daydreams," and "When the Grid Goes Down" (complete with disturbing video )
)
I don't think the complaint was about the content itself...
Well, he did in fact say "NAMM coverage in particular." So I pointed out that we've covered quite a lot.
...but more on how it is presented in the new way. With the previous NAMM coverages, it was easy to for example, find all the guitar related items for a specific brand etc.
Well, I would consider that a legitimate complaint. FYI - once we have more videos up, we will be creating separate playlists for the videos to make it easier to find what interests you. We just figured that as long as we had fewer than, say, 50 or 60 videos, it wasn't that hard to wade through them...but as we get more and more videos up there, the need for categorization becomes more important.
However, we kind of have to wait to see what we find before we can categorize what we've found. For example, if there aren't a lot of keyboards at the show, we can simply create a "keyboards" playlist. But if there are for example 25 keyboards and 12 of them are stage pianos, it would make sense to create a separate playlist for stage pianos and another for general keyboards...or synthesizers...or whatever. But when we come to a show, we don't know quite what to expect, so to some extent, we have to determine the scope of the coverage as we go along.
Nonetheless, I agree that the material could always be better categorized, and suggestions about how to improve categorization are very helpful to us as we plan coverage for future shows (Frankfurt is only about 10 weeks or so from now). In the past, the main complaint was that material didn't go up fast enough. So, this time around we've put the priority on speed of getting content posted. Maybe next time we'll take longer planning out categorization and not worry so much about speed if that's what people really want.
Of course, you probably want what WE want - coverage posted instantly, categorized flawlessly, and edited with care and creativity. It's a worthy goal, but there are limitations as to how attainable it is with a given set of resources, and time constraints dictated by the nature of shows themselves.
But for now, I have to decide whether I'm going to spend my time getting more content posted, or debating about how it should be presented. My priority is generating content while it's still fresh so if I don't return to continue this debate, don't take it as ignoring the issues being brought up here. It's just that I have a job to do, which in my case, is to sort the footage and edit the videos I've shot at the show. Based on feedback we've received in the past, I personally think the bulk of the people who come to HC for NAMM 2011 show coverage would rather have lots of content that's perhaps not organized optimally than a much lesser amount of content that is organized optimally.
There are now eight music videos posted on my YouTube channel, including a cover of "We Gotta Get Out of This Place," which joins "Little Pieces", "Black Market Daydreams," and "When the Grid Goes Down" (complete with disturbing video )
)
Yeah, here it is, nearly four in the morning, and I'm still awake and posting pictures of the show... in spite of having stayed up literally all night last night fixing a computer with a fried hard drive... I guess I'm just not working hard enough to provide you with free trade show coverage in a timely manner... 
Oh, and for the record, I am not sure who exactly deleted the original thread - I DID take the time to respond to your questions in it late last night (around 4 AM - it was the last thing I did before my computer died... ), and I hope you had a chance to read my post before the thread was deleted.
After posting that, I had a major computer crash, made a two hour drive to get a software disk to try to fix the computer, did a reformat and OS reinstall, and in the end, I had to take it to Apple for repair, which kept me away from the first three or four hours of the show today, and I STILL got a couple hundred pictures posted...
Unfortunately, I'm going to be behind the curve on the video uploads - mine will go up sometime this upcoming week. My apologies. 
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