06-28-2012 10:41 PM
06-29-2012 04:02 AM
06-29-2012 05:24 AM
06-29-2012 06:19 AM
Well, after raising hell with Gibson. I finally got my guitar today. I was told the multi-layer bonding, and color required much more time and care, so that was the reason for the delay.
Apparently, they didn't take enough care with the finish, as there are two flaws in it. They look like dents, but they are completely smooth. I sent pictures to sweetwater, and to the "President," and "Product Manager," at Gibson to see what they suggest at this point. Build date on the guitar is 6/21/12. So for whatever reason, apparently, it is true they haven't made any of these in the last 5+ months.
06-29-2012 10:32 AM
You love it so much you're selling after only a week? :freak:
Sweetwater just delivered mine last week, and I ordered it the week before! I love mine and am flipping it on ebay as we speak!
06-29-2012 11:07 AM
06-29-2012 12:40 PM
06-29-2012 12:52 PM
06-29-2012 01:10 PM
06-29-2012 04:28 PM
06-29-2012 04:46 PM
I'm a business owner myself, and deal with customers a lot. I'm pretty easy going, it doesn't take a whole lot to make me happy, just do lie to me. I felt I was being lied to at first by Sweetwater. I now know, Gibson left them in the dark, and it wasn't Sweetwater's fault. I also thought I'd keep it updated and just provide the facts to show how Gibson is handling this. I honestly didn't expect much, so what they are doing so far I am more then pleased with. I understand how mistakes happen, it's not the end of the world. How you correct them says a lot about you as a person/business. I've got bigger things to worry about then a guitar, so this has been a somewhat entertaining joke. It gives me something stupid to bitch about. No body's happy until they let everyone know how miserable they are.
Many thanks to the OP for posting and keeping the facts in front of the rage you must feel (I know I would be just furious). My little episode with geting a CV Tele from Hello Music (first one DOA and had clearly been beaten on when sold as "new;" second one ok cosmetically but had some crappy pickups in it) was an echo of the time I ordered an Agile (first one arrived with a cracked/shattered finish); at least Kurt made sure the 2nd guitar was terrific (Hello Music was friendly and courteous and great customer-service-wise, but the 2nd guitar was clearly also b-stock of a sort). I'm not going to buy guitars from mass-retailers online. I just can't afford to have something like this happen, and it seems that almost everyone I know who has ordered guitars online has had a similar experience. Are online guitar sales seen as a way of dumping b stock on the ignorant or helpless? Sorry, but I have to think so at this point.
06-29-2012 08:09 PM
06-29-2012 08:12 PM
It's been my dream guitar too. I don't even play that much any more. But I've always said I would buy one just to hang on the wall if nothing else.
Aside from the dents, you're holding my dream Les Paul. A white custom was THE icon for me growing up. Trade you my Joe B. for it... =)
06-30-2012 02:44 PM
06-30-2012 03:15 PM
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