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Moderator
Frets99
Posts: 48,576
Registered: ‎12-14-2005

Problems logging into HC 3

From admin:

 

We've set up a dedicated email address for retrieving your previous account. Send an email to userhc999@aol.com with the following information:

1. The user name you want to regain
2. Your current user name, if you re-registered
3. The email you want to use for your confirmation/verification notice
4. If possible, the email for the original user name

Please check your email regularly (including your spam folder). When you receive a confirmation email, follow the instructions to reset the password for your old account. The new account will have been de-activated just prior to your receiving the confirmation email.

 

HTH

-----------------------------------------------------------------------------------------
"If you play guitar, you are a friend."

Best Guitar Tech I know

"Ask not what your country can do for you--ask what you can do for your country." JFK

Holy Spirit at work

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Super Contributor
Jkater
Posts: 12,723
Registered: ‎12-30-2004

Re: Problems logging into HC 3

That's what i call service!

 

This place seems to be going in the right direction! Thanks.

 

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Super Contributor
LOLRECONLOL
Posts: 813
Registered: ‎06-02-2011

Re: Problems logging into HC 3

Stupid..
But you couldn't last a lifetime.
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Super Contributor
xrleroyx
Posts: 4,294
Registered: ‎07-17-2010

Re: Problems logging into HC 3


LOLRECONLOL wrote:
Stupid..

Really? How? This seems like good customer service trying to fix an issue that many people seem to be having. Doesn't SOUND stupid, at least to me.

dharmaforone.bandcamp.com

Listen to my music and such.

Strat - Jazzmaster - Bunch of fuzz and delay pedals - map.
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Super Contributor
Into Nation
Posts: 6,656
Registered: ‎03-25-2008

Re: Problems logging into HC 3

It's nice that they did this, but an AOL email address?  Really?  It speaks without speaking. :smileysurprised:

http://www.harmonycentral.com/t5/Electric-Guitars/I-smeared-bacon-fat-on-my-strat-now-it-stinks/td-p/16697195
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Super Contributor
Elias Graves
Posts: 39,782
Registered: ‎12-12-2008

Re: Problems logging into HC 3

Why is the damn site logging me out all the time?
Maybe it's a sign Anderton has had enough of me!
We're not in Kansas anymore.
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Super Contributor
GilmourD
Posts: 7,701
Registered: ‎12-21-2005

Re: Problems logging into HC 3


Elias Graves wrote:
Why is the damn site logging me out all the time?
Maybe it's a sign Anderton has had enough of me!

Cookies?

Mazi Bee Militia!

JJ Pistols Kickfuck Brigade

PpP

My gear list is in serious need of an update...

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Super Contributor
Elias Graves
Posts: 39,782
Registered: ‎12-12-2008

Re: Problems logging into HC 3

I suppose. Every other site I visit regularly logs me in automatically. Even this one did until six days ago.
We're not in Kansas anymore.
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Super Contributor
jrockbridge
Posts: 13,087
Registered: ‎08-31-2006

Re: Problems logging into HC 3

It only took 10 days to come up with this solution.  I'm glad the HC leadership acted fast before most of the members gave up and left in frustration...oh wait.

facepalm

 

 

 

I don't give a d.a.m.n about hypes, fanclubs or tonal religions. All I care about is what works for me.

"...it's not religion that's the problem, but any system of thought that insists that one group of people are inviolably in the right, whereas the others are in the wrong and must somehow be punished." ~ Rod Liddle

JROCKBRIDGE MUSIC
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Super Contributor
LOLRECONLOL
Posts: 813
Registered: ‎06-02-2011

Re: Problems logging into HC 3

This. Too little, too late.

But you couldn't last a lifetime.
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Super Contributor
Elias Graves
Posts: 39,782
Registered: ‎12-12-2008

Re: Problems logging into HC 3

Still getting logged out. Three times today alone.
We're not in Kansas anymore.
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Moderator
Frets99
Posts: 48,576
Registered: ‎12-14-2005

Re: Problems logging into HC 3


Elias Graves wrote:
Still getting logged out. Three times today alone.

Don't know what that's about. Hasn't happened to me. I'll see if I can get an answer.

-----------------------------------------------------------------------------------------
"If you play guitar, you are a friend."

Best Guitar Tech I know

"Ask not what your country can do for you--ask what you can do for your country." JFK

Holy Spirit at work

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Valued Contributor
buckethead99
Posts: 10,541
Registered: ‎03-20-2007

Re: Problems logging into HC 3


Frets99 wrote:

Elias Graves wrote:
Still getting logged out. Three times today alone.

Don't know what that's about. Hasn't happened to me. I'll see if I can get an answer.


Same with me,Gotta login with PW everytime no matter what browser.

A message says my password is not valid but I can still login and post,so do I have to change my pw then?

 

dont want to F things up any more than they are.

"I can picture in my mind a world without war, a world without hate. And I can picture us attacking that world, because they'd never expect it."


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Super Contributor
Elias Graves
Posts: 39,782
Registered: ‎12-12-2008

Re: Problems logging into HC 3

Twice more today. Very odd.
We're not in Kansas anymore.
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Super Contributor
GilmourD
Posts: 7,701
Registered: ‎12-21-2005

Re: Problems logging into HC 3

And I haven't had time log in since the day the new site went live on multiple devices. Definitely weird. Cookies? Issues with iDevices?
Mazi Bee Militia!

JJ Pistols Kickfuck Brigade

PpP

My gear list is in serious need of an update...

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Moderator
Frets99
Posts: 48,576
Registered: ‎12-14-2005

Re: Problems logging into HC 3


Elias Graves wrote:
Twice more today. Very odd.

Are you logging in from your phone or pad?

 

I always have to relog when I start up on the phone.

-----------------------------------------------------------------------------------------
"If you play guitar, you are a friend."

Best Guitar Tech I know

"Ask not what your country can do for you--ask what you can do for your country." JFK

Holy Spirit at work

Please use plain text.
Super Contributor
LOLRECONLOL
Posts: 813
Registered: ‎06-02-2011

Re: Problems logging into HC 3


Frets99 wrote:

Elias Graves wrote:
Twice more today. Very odd.

Are you logging in from your phone or pad?

 

I always have to relog when I start up on the phone.


I stay logged in on my phone, but not my PC. Very annoying.

But you couldn't last a lifetime.
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Super Contributor
Elias Graves
Posts: 39,782
Registered: ‎12-12-2008

Re: Problems logging into HC 3

Either the iPhone or iPad. Same results either way. It was staying logged in all day but now I'm having to lo in very time.

I don't think it's cookies. All my other sites keep me logged in just fine.
We're not in Kansas anymore.
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Super Contributor
GilmourD
Posts: 7,701
Registered: ‎12-21-2005

Re: Problems logging into HC 3

Are you using Safari other Chrome?
Mazi Bee Militia!

JJ Pistols Kickfuck Brigade

PpP

My gear list is in serious need of an update...

Please use plain text.
Moderator
Frets99
Posts: 48,576
Registered: ‎12-14-2005

Re: Problems logging into HC 3


GilmourD wrote:
Are you using Safari other Chrome?

I'm using Safari on my I-phone and I have to keep logging on there. I use firefox at work and home and I do not have to repeatedly log in at either site.

-----------------------------------------------------------------------------------------
"If you play guitar, you are a friend."

Best Guitar Tech I know

"Ask not what your country can do for you--ask what you can do for your country." JFK

Holy Spirit at work

Please use plain text.