02-01-2013
08:07 AM
- last edited on
05-23-2013
11:53 AM
by
Dendy Jarrett
From admin:
We've set up a dedicated email address for retrieving your previous account. Send an email to (Edited 5/23/2013: support@harmony-central.com) with the following information:
1. The user name you want to regain
2. Your current user name, if you re-registered
3. The email you want to use for your confirmation/verification notice
4. If possible, the email for the original user name
Please check your email regularly (including your spam folder). When you receive a confirmation email, follow the instructions to reset the password for your old account. The new account will have been de-activated just prior to your receiving the confirmation email.
HTH
02-01-2013 08:38 AM
That's what i call service!
This place seems to be going in the right direction! Thanks.
02-01-2013 08:40 AM
02-01-2013 12:43 PM
LOLRECONLOL wrote:
Stupid..
Really? How? This seems like good customer service trying to fix an issue that many people seem to be having. Doesn't SOUND stupid, at least to me.
02-01-2013 03:44 PM
It's nice that they did this, but an AOL email address? Really? It speaks without speaking. ![]()
02-01-2013 04:47 PM
02-01-2013 05:49 PM
Elias Graves wrote:
Why is the damn site logging me out all the time?
Maybe it's a sign Anderton has had enough of me!
02-01-2013 06:43 PM
02-01-2013 06:48 PM
It only took 10 days to come up with this solution. I'm glad the HC leadership acted fast before most of the members gave up and left in frustration...oh wait.
02-02-2013 02:18 PM
This. Too little, too late.
02-04-2013 02:33 PM
02-05-2013 06:07 AM
Elias Graves wrote:
Still getting logged out. Three times today alone.
Don't know what that's about. Hasn't happened to me. I'll see if I can get an answer.
02-05-2013 07:49 AM
Frets99 wrote:
Elias Graves wrote:
Still getting logged out. Three times today alone.Don't know what that's about. Hasn't happened to me. I'll see if I can get an answer.
Same with me,Gotta login with PW everytime no matter what browser.
A message says my password is not valid but I can still login and post,so do I have to change my pw then?
dont want to F things up any more than they are.
Nobody does it like Sarolyn has a nice ring to it.
02-05-2013 08:10 AM
02-05-2013 11:23 AM
02-06-2013 05:21 AM
Elias Graves wrote:
Twice more today. Very odd.
Are you logging in from your phone or pad?
I always have to relog when I start up on the phone.
02-06-2013 06:21 AM
Frets99 wrote:
Elias Graves wrote:
Twice more today. Very odd.Are you logging in from your phone or pad?
I always have to relog when I start up on the phone.
I stay logged in on my phone, but not my PC. Very annoying.
02-06-2013 12:57 PM
02-06-2013 01:21 PM
02-07-2013 05:18 AM
GilmourD wrote:
Are you using Safari other Chrome?
I'm using Safari on my I-phone and I have to keep logging on there. I use firefox at work and home and I do not have to repeatedly log in at either site.
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