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JVH
Contributor
JVH
Posts: 73
Registered: ‎11-29-2012

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Like I said guitar not available anymore so I guess it's a non issue now.
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Regular Contributor
eeddings
Posts: 208
Registered: ‎03-05-2012

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Quote Originally Posted by JVH View Post
Like I said guitar not available anymore so I guess it's a non issue now.
Just trying to help you with your code...
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Frequent Contributor
chbaker
Posts: 82
Registered: ‎02-12-2008

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Sorry for the delay hopping back on here, I'm out Sundays and Mondays. I know that we sent out 819 codes yesterday. Is there anyone still waiting on their code, or have questions on what they received? We also had a few we had to call to give since an email address wasn't provided at the time of checkout, so it may be worthwhile to check your voice mail if you haven't received it. Either way, if you have any unanswered questions or concerns, feel free to email them to forums@musiciansfriend.com and we'll get you taken care of.

Sincerely,
Chris Baker
Night Supervisor
Sincerely,
Chris Baker
Night Supervisor
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Super Contributor
Posts: 985
Registered: ‎04-30-2005

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

received one of my $355 gift cert yesterday. that was for 12-6-12

still waiting on another $325 gc to arrive. i bought another item a few days after (12-8-12) so it should arrive in the next day or so.
Location: SW, Florida

63 GIBSON LES PAUL CUSTOM WHITE SG
1 USA MOSRITE 65 MARK 1 SUNBURST
1 FILLMORE MOSRITE CLASSIC BLACK
1HALLMARK CUSTOM 60 MOSRITE (white pearl)
LOTS OF TELE'S, STRAT'S, & GRETSCHES
1 FENDER JAZZMASTER 96 SUNBURST
LOTS OF TAKAMINES
66' PRINCETON REVERB
82' SUPER CHAMP

my NEW!!! youtube video page
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Super Contributor
esphil
Posts: 721
Registered: ‎01-14-2008

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Used a $160 on a Mustang 2 for a total of $15 out of pocket shipped
Guitars:
Too many to list, many Carvin's and friends.
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Super Contributor
sl2gx
Posts: 406
Registered: ‎02-15-2003

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Hey Chris just emailed you I havent got anything yet and my order was placed Nov 24 or 25. Thanks
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Frequent Contributor
chbaker
Posts: 82
Registered: ‎02-12-2008

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Quote Originally Posted by sl2gx View Post
Hey Chris just emailed you I havent got anything yet and my order was placed Nov 24 or 25. Thanks
Check your inbox!

Sincerely,
Chris Baker
Night Supervisor
Sincerely,
Chris Baker
Night Supervisor
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Super Contributor
sl2gx
Posts: 406
Registered: ‎02-15-2003

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Nothing there Chris
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Frequent Contributor
chbaker
Posts: 82
Registered: ‎02-12-2008

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Quote Originally Posted by sl2gx View Post
Nothing there Chris
I just PM'd you. I responded to an email we got right around when you posted this, but it may have been someone else.

Sincerely,
Chris Baker
Night Supervisor
Sincerely,
Chris Baker
Night Supervisor
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Super Contributor
sl2gx
Posts: 406
Registered: ‎02-15-2003

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Yea I just gave you my email in a reply to your pm. Thanks
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Frequent Contributor
chbaker
Posts: 82
Registered: ‎02-12-2008

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Quote Originally Posted by sl2gx View Post
Yea I just gave you my email in a reply to your pm. Thanks
I think it may have been blocked as spam or junk, that was the email. I just shot you another email as well as a PM to make sure you get the info.

Sincerely,
Chris Baker
Night Supervisor
Sincerely,
Chris Baker
Night Supervisor
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Super Contributor
sl2gx
Posts: 406
Registered: ‎02-15-2003

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Thank you Chris everything is taken care of. Thanks for all your help
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Super Contributor
Posts: 259
Registered: ‎08-23-2004

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Quote Originally Posted by chbaker View Post
Sorry for the delay hopping back on here, I'm out Sundays and Mondays. I know that we sent out 819 codes yesterday. Is there anyone still waiting on their code, or have questions on what they received?
I sent an email to the Forums team and they got things sorted for me right away (surpassing my expectations.) Thanks for your help, you folks do customer service right!
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Regular Contributor
fhh
Posts: 183
Registered: ‎12-24-2011

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Received two codes today. Not sure what orders or items they're for. One may be cumulative for an order 2.5 weeks ago, but miscalculated a bit lower. The other is correct for a single item out of an order from less than a week ago, but that order had another eligible item so I'm not sure. The certs may be sent out of order as I also had another order in between, but maybe the unexpected cert values throw me off.

Quote Originally Posted by eeddings View Post
Just got two of my price match certificates. One of them was $10 less than it should have been.
Did you get it fixed?

Quote Originally Posted by eeddings View Post
I placed the order online and was able to use both a $15 and a $30 PM code stacked on the same order.
Just entering the PM eCert codes as you would coupons?

Quote Originally Posted by MatteK View Post
FYI, I used my 55 dollar "gift card" to get another price matched item
Did you do it online or by phone?
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Frequent Contributor
chbaker
Posts: 82
Registered: ‎02-12-2008

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Quote Originally Posted by fhh View Post
Received two codes today. Not sure what orders or items they're for. One may be cumulative for an order 2.5 weeks ago, but miscalculated a bit lower. The other is correct for a single item out of an order from less than a week ago, but that order had another eligible item so I'm not sure. The certs may be sent out of order as I also had another order in between, but maybe the unexpected cert values throw me off.


Did you get it fixed?


Just entering the PM eCert codes as you would coupons?

Did you do it online or by phone?
Email forums@musiciansfriend.com and I can check on what certificates you've received were for and see if any got missed.

Sincerely,
Chris Baker
Night Supervisor
Sincerely,
Chris Baker
Night Supervisor
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Regular Contributor
eeddings
Posts: 208
Registered: ‎03-05-2012

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Quote Originally Posted by fhh View Post
Received two codes today. Not sure what orders or items they're for. One may be cumulative for an order 2.5 weeks ago, but miscalculated a bit lower. The other is correct for a single item out of an order from less than a week ago, but that order had another eligible item so I'm not sure. The certs may be sent out of order as I also had another order in between, but maybe the unexpected cert values throw me off.


Did you get it fixed?


Just entering the PM eCert codes as you would coupons?

Did you do it online or by phone?
Yes, it was fixed via phone and I was able to enter them just like coupons and stack them on the online order.
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Regular Contributor
fhh
Posts: 183
Registered: ‎12-24-2011

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

chbaker: Thanks Chris. I'll wait a few more days to see what other certs come, instead of creating unnecessary work for you.

Quote Originally Posted by eeddings View Post
Yes, it was fixed via phone and I was able to enter them just like coupons and stack them on the online order.
That's good to know, thanks.
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Regular Contributor
fhh
Posts: 183
Registered: ‎12-24-2011

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

If you don't use the whole cert value, can the rest be used in another order?
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Regular Contributor
eeddings
Posts: 208
Registered: ‎03-05-2012

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Quote Originally Posted by fhh View Post
If you don't use the whole cert value, can the rest be used in another order?
I specifically asked CB:

"The code is single use and won’t hold a balance, so you will want to get as close as possible to the value of the code when using it. If you were to use a $100 code on a $50 order, you’d be leaving $50 on the table."
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Regular Contributor
fhh
Posts: 183
Registered: ‎12-24-2011

Re: Has anyone received their MF 150% gift certificates yet? Any problems using them?

Is there a way to ship a single order to 2 addresses?
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