For what I need this pedal is frickin' awesome. The delay sounds great, but you can turn it off if you would like to. The delay is really more of a slapback, which is really cool. The distortion controls and presence work great. It seems that the presence control is supposed to be the tone control, but DOD does have a habbit of naming control knobs awkward. I am using this pedal with a Washburn 7 string guitar and a Behringer blue devil amp. The distortion on the Blue Devil is just not enough. I bought this pedal to replace my Rocktron Rampage, and it does even better than the rampage did. I like to play kind of like a funky heavy metal. This pedal is great for that. I can play some heavy riffs and it pumps them out great, and then when I play an 11th chord or a 6th9th chord you can still hear all of the notes and tell what it is supposed to be. The Rocktron Rampage was great, but it could never do that.
Reliability/Durability:
I haven't had it that long, but I have never had any problem with these older DOD's (my newer fuzz pedal has a little hum sometimes.) Other than that I do not gig anywhere so I cannot comment.
Ease of Use:
This pedal is very easy to use. I don't know how you could get a bad sound out of it.
Customer Support:
I have dealt with DOD once. Although I think that they no longer make pedals (I haven't seen them around.) They probably just replaced the name with Digitech the name (they were always the same company anyway.) I once had to ask them what the hell the knobs on my old Buzz box where supposed to do. I know that they think that it's cool to name a knob buzz, or saw, but it doesn't help me if I don't know what it means. They e-mailed me back promptly and explained it to me. I shouldn't run into this problem with this pedal so I probably won't contact them.
Overall Rating:
This pedal is a great all around description. I paid only $10 (including shipping) on ebay. I couldn't beat that at the time. I really needed money so I went ahead and sold my Rocktron Rampage for $50, and what I got in return was $40 and an even better pedal. You can't ask for more in a pedal than a really good distortion and a built in slapback delay if you ask me.