I use this with a POD, an Ibanez AD202 Analog Delay, and either a Rickenbacker 360 12-string or a '72 tele custom, along side of a Roland JC-120.
Reliability/Durability:
It's built like a tank, and mine still looks cherry.
Ease of Use:
Like any good effect pedal, you need to experiment to get JUST the sound you like... and I LOVE to experiment! The Slow Gear was designed for a reverse tape-machine effect and even though it's no Revox, it's very cool, and quite unique.
Customer Support:
It's a boss, nuff said.
Overall Rating:
I play a variety of music, but I've been focusing more towards "shoegazing" lately.