My unit is old and broken. It has needed lots of repairs, so it has been retired, and I have a near-replacement with the boss me-50b. But it's nowhere near the same. Oh well. Have to give it a low mark here for breaking down on me, but it is old.
Reliability/Durability:
It's broken, and I don't use it anymore.
Ease of Use:
First: everyone is using this pedal wrong!!
It is perfect for bass! Guitar does NOT sound great through it, but bass does. Especially the manual phaser.
Customer Support:
Overall Rating:
It used to be THE BEST. Now it is a paperweight, but I remember it fondly.