Members nopqrs Posted February 8, 2013 Members Share Posted February 8, 2013 I'd like to get my old moniker back.After countless failed attempts trying to reset my password, however - I don't receive anything in my personal email when I go through the required steps - I'm at a loss.I don't know what's going on. I've tried PM'ing the mods on several occassions but they're just not answering. Btw, I had to re-register under this new identity in order to post this (and have access to the PM service) .I can see a lot of the old familiar names are thankfully still around, I'd like to be able to join the party, supercontributor that I am, apparently.Would appreciate any & all help. Link to comment Share on other sites More sharing options...
Members omni Posted February 8, 2013 Members Share Posted February 8, 2013 PM Mr. Knobs. Don't tell him I sent you. lol. Go to Open Jam, he is the mod there. Link to comment Share on other sites More sharing options...
Members FretFiend. Posted February 8, 2013 Members Share Posted February 8, 2013 Those emails are going to the email address you originally used when you established your harmony central account, or possibly what you changed it to later. Link to comment Share on other sites More sharing options...
Members braif Posted February 8, 2013 Members Share Posted February 8, 2013 A couple of things: This is a post from the feedback forum. Apparently they have set up an e-mail address where people in your position should send an e-mail to get thier old accounts reset: Phil O'Keefe wrote: We've set up a dedicated email address for retrieving your previous account. Send an email to userhc999@aol.com with the following information: 1. The user name you want to regain 2. Your current user name, if you re-registered 3. The email you want to use for your confirmation/verification notice 4. If possible, the email for the original user name Please check your email regularly (including your spam folder). When you receive a confirmation email, follow the instructions to reset the password for your old account. The new account will have been de-activated just prior to your receiving the confirmation email. This has worked for 99% of the resets we've done. If you're part of the other 1%, email us again with the same information given above, but put "Reset didn't work" in the subject header. We will get to these as soon as we can, but we have quite a few pending requests so we appreciate your patience. No worries, though, you'll get your identity back soon! Thank you, Your Harmony Central Team Also, check your spam folder. that is where I found my HC passord reset e-mails. Link to comment Share on other sites More sharing options...
Members Hoddy Posted February 9, 2013 Members Share Posted February 9, 2013 Have you tried the link below? It's a dedicated email specifically setup up for those who wish to restore their previous moniker. http://www.harmonycentral.com/t5/Feedback/FAQ-Having-Problems-Logging-In-Can-t-Reset-Your-Password/m-p/34673065#U34673065 Link to comment Share on other sites More sharing options...
Members nopqrs Posted February 10, 2013 Author Members Share Posted February 10, 2013 Nope, still nothing. Nothing in my email, nothing in my spam. What to do? Link to comment Share on other sites More sharing options...
Members Freeman_Keller Posted February 10, 2013 Members Share Posted February 10, 2013 nopqrs wrote: Nope, still nothing. Nothing in my email, nothing in my spam. What to do? Ditto Link to comment Share on other sites More sharing options...
Members nopqrs Posted February 11, 2013 Author Members Share Posted February 11, 2013 Throughout the years and with the numerous problems we've had here @ AG, I never ever waivered, never considered defecting. But this is getting ridiculous. Link to comment Share on other sites More sharing options...
Members jamesp Posted February 11, 2013 Members Share Posted February 11, 2013 Okay. If you're Mischa or TB, I'll help you. Are you? No, srsly, maybe give 'em a couple more working days. I'm sure they've had the weekend off. Or d03nut. Link to comment Share on other sites More sharing options...
Members jamesp Posted February 11, 2013 Members Share Posted February 11, 2013 Let me rephrase: would I invite you to dinner? ;-) Actually all I had to offer was to bump that thread in the feedback forum, which I see braif already did for you all this morning. (thanks b! I'll bump tomorrow.) Thanks for having a sense of humor! Weird. No mobile quoting... Link to comment Share on other sites More sharing options...
Members jamesp Posted February 13, 2013 Members Share Posted February 13, 2013 The Feedback Forum (which it only now occurs to me is kind of an amusing name on a guitar site). It's nested under Gear/General Forums/Site Updates & Feedback/Feedback. (Whew!). Hoddy already provided a link to the particular thread earlier in this one. Early on, several people suggested making it a site-wide sticky, but nothing happened. Funny... mobile spell check insists on putting a period outside the parentheses. Link to comment Share on other sites More sharing options...
Members nopqrs Posted February 13, 2013 Author Members Share Posted February 13, 2013 jamesp wrote: The Feedback Forum (which it only now occurs to me is kind of an amusing name on a guitar site). It's nested under Gear/General Forums/Site Updates & Feedback/Feedback. (Whew!). Hoddy already provided a link to the particular thread earlier in this one. Early on, several people suggested making it a site-wide sticky, but nothing happened. Funny... mobile spell check insists on putting a period outside the parentheses. Ah yes, feedback. Noticed it now that you mentioned it. I guess, I'm going to try said forum but seriously, I see the mods are online, posting, etc. they're just not replying..... Link to comment Share on other sites More sharing options...
Members nopqrs Posted February 17, 2013 Author Members Share Posted February 17, 2013 Still nothing.... Link to comment Share on other sites More sharing options...
Members nopqrs Posted February 18, 2013 Author Members Share Posted February 18, 2013 Yesterday, all my troubles seemed so far away, now it looks like they're here to stay.......yep..... Link to comment Share on other sites More sharing options...
Members BrokePick. Posted February 18, 2013 Members Share Posted February 18, 2013 Think of it as reincarnation. And karma. Link to comment Share on other sites More sharing options...
Members Neal Posted February 19, 2013 Members Share Posted February 19, 2013 Bundling undies aside, good luck on that. Link to comment Share on other sites More sharing options...
Members Freeman_Keller Posted February 19, 2013 Members Share Posted February 19, 2013 I just sent another PM to Jon expressing my frustration about this whole affair. He promised to help but nothing has happened. I respect Jon a lot and have always gotten along well with him, but this whole user name thing is getting kind of ridiculous. Link to comment Share on other sites More sharing options...
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