Harmony Central Forums
Announcement Announcement Module
Collapse
No announcement yet.

How come nobody's helping me?

Page Title Module
Move Remove Collapse







X
Conversation Detail Module
Collapse
  • Filter
  • Time
  • Show
Clear All
new posts

  • How come nobody's helping me?

    I'd like to get my old moniker back.

    After countless failed attempts trying to reset my password, however  - I don't receive anything in my personal email when I go through the required steps - I'm at a loss.

    I don't know what's going on.   I've tried PM'ing the mods on several occassions but they're just not answering.  Btw, I had to re-register under this new identity in order to post this (and have access to the PM service) .

    I can see a lot of the old familiar names are thankfully still around, I'd like to be able to join the party, supercontributor that I am, apparently.

    Would appreciate any & all help.


  • #2

    PM Mr. Knobs.  Don't tell him I sent you. lol.  Go to Open Jam, he is the mod there.

    Comment


    • #3

      Those emails are going to the email address you originally used when you established your harmony central account, or possibly what you changed it to later.

      Proud reject from the HCAG Civil Posters Society, Martin snob, vitriolic sociopath, and tantrumist

      Comment


      • braif
        braif commented
        Editing a comment

        A couple of things:

         

        This is a post from the feedback forum.  Apparently they have set up an e-mail address where people in your position should send an e-mail to get thier old accounts reset:

         

         


        Phil O'Keefe wrote:

        We've set up a dedicated email address for retrieving your previous account. Send an email to userhc999@aol.com with the following information:

        1. The user name you want to regain
        2. Your current user name, if you re-registered
        3. The email you want to use for your confirmation/verification notice
        4. If possible, the email for the original user name

        Please check your email regularly (including your spam folder). When you receive a confirmation email, follow the instructions to reset the password for your old account. The new account will have been de-activated just prior to your receiving the confirmation email.

        This has worked for 99% of the resets we've done. If you're part of the other 1%, email us again with the same information given above, but put "Reset didn't work" in the subject header.

        We will get to these as soon as we can, but we have quite a few pending requests so we appreciate your patience. No worries, though, you'll get your identity back soon!

        Thank you,

        Your Harmony Central Team


         

        Also, check your spam folder.  that is where I found my HC passord reset e-mails.


    • #4

      Have you tried the link below? It's a dedicated email specifically setup up for those who wish to restore their previous moniker.

       

      http://www.harmonycentral.com/t5/Feedback/FAQ-Having-Problems-Logging-In-Can-t-Reset-Your-Password/m-p/34673065#U34673065

      … Reason and freethought will remain a hallmark of the human species. The ability of human beings to gaze out at the wondrous, baffling universe in which we find ourselves, with minds uncluttered by dogma, has been and always will be the measure of our success. Faith will fade, religions will flower and vanish, but reason remains.
      Reason is where I put my faith, if you will. Reason is where I stand, and I am happy to stand there with you....Ron Reagan

      Comment


      • #5

        Nope, still nothing.  Nothing in my email, nothing in my spam.  What to do?

        Comment


        • Freeman_Keller
          Freeman_Keller commented
          Editing a comment

          nopqrs wrote:

          Nope, still nothing.  Nothing in my email, nothing in my spam.  What to do?


          Ditto


      • #6

        Throughout the years and with the numerous problems we've had here @ AG, I  never ever waivered, never considered defecting.  But this is getting ridiculous. 

        Comment


        • jamesp
          jamesp commented
          Editing a comment
          Okay. If you're Mischa or TB, I'll help you. Are you? No, srsly, maybe give 'em a couple more working days. I'm sure they've had the weekend off. Or d03nut.

      • #7
        Let me rephrase: would I invite you to dinner? ;-)

        Actually all I had to offer was to bump that thread in the feedback forum, which I see braif already did for you all this morning. (thanks b! I'll bump tomorrow.) Thanks for having a sense of humor!

        Weird. No mobile quoting...

        Comment


        • Freeman_Keller
          Freeman_Keller commented
          Editing a comment

          I just sent another PM to Jon expressing my frustration about this whole affair.   He promised to help but nothing has happened.   I respect Jon a lot and have always gotten along well with him, but this whole user name thing is getting kind of ridiculous.


      • #8
        The Feedback Forum (which it only now occurs to me is kind of an amusing name on a guitar site). It's nested under Gear/General Forums/Site Updates & Feedback/Feedback. (Whew!). Hoddy already provided a link to the particular thread earlier in this one.

        Early on, several people suggested making it a site-wide sticky, but nothing happened.

        Funny... mobile spell check insists on putting a period outside the parentheses.

        Comment


        • nopqrs
          nopqrs commented
          Editing a comment

          jamesp wrote:
          The Feedback Forum (which it only now occurs to me is kind of an amusing name on a guitar site). It's nested under Gear/General Forums/Site Updates & Feedback/Feedback. (Whew!). Hoddy already provided a link to the particular thread earlier in this one.

          Early on, several people suggested making it a site-wide sticky, but nothing happened.

          Funny... mobile spell check insists on putting a period outside the parentheses.

          Ah yes, feedback.  Noticed it now that you mentioned it.  I guess, I'm going to try said forum but seriously, I see the mods are online, posting, etc. they're just not replying.....


      • #9

        Still nothing....

        Comment


        • #10

          Yesterday, all my troubles seemed so far away, now it looks like they're here to stay.......yep.....

          Comment


          • BrokePick.
            BrokePick. commented
            Editing a comment

            Think of it as reincarnation.    And karma.


        • #11
          Bundling undies aside, good luck on that.
          http://www.youtube.com/user/MrOddmanout1

          Comment

          Working...
          X