If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.
No announcement yet.
Bought guitar on ebay, USPS lost it. How to proceed?
I bought a guitar on ebay using paypal. USPS lost the package.
Anyone have experience with this problem? Am I right in thinking that I should just get a full refund from the seller straight away and then it's his problem?
Yes sir...pay-pal will refund your money since it was not delivered. It is the sellers responsibility to provide delivery to your door is the way pay-pal views it. So if it can't be tracked to your door & or signed for by you then it's on him.
The way I see it, it's not the seller's fault. Insurance and the post office should pay out the value to you, Pay Pal shouldn't stick it to him. The USPS shows it was delivered, that's the end of the seller's obligation. He got paid, he delivered, end of story concerning him.
However, tracking shows you didn't receive it either so it shouldn't be on you. Hence, why the USPS should pay you off the amount you paid for it, and you just have to go find another guitar to buy.