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  • Problems logging into HC 3

    From admin:


     


    We've set up a dedicated email address for retrieving your previous account. Send an email to (Edited 5/23/2013: support@harmony-central.com) with the following information:

    1. The user name you want to regain
    2. Your current user name, if you re-registered
    3. The email you want to use for your confirmation/verification notice
    4. If possible, the email for the original user name

    Please check your email regularly (including your spam folder). When you receive a confirmation email, follow the instructions to reset the password for your old account. The new account will have been de-activated just prior to your receiving the confirmation email.


     


    HTH

    Campbell UK-1
    http://www.campbellamerican.com/abou...erican_guitars

    NEA Klon Klone
    https://www.facebook.com/NatickElectricalApparatus

    Best Guitar Cable money can buy GUITARTEC REPAIR at Barnstorm Music 98 Main St. (Rt. 109) Medway, MA 401 352-4653

  • #2

    That's what i call service!

     

    This place seems to be going in the right direction! Thanks.

     

    __________________________________________________ ___________________

    Yamaholic --- PpP --- Old geezer with a grey beard

    Comment


    • #3
      Stupid..
      But you couldn't last a lifetime.

      Comment


      • xrleroyx
        xrleroyx commented
        Editing a comment

        LOLRECONLOL wrote:
        Stupid..

        Really? How? This seems like good customer service trying to fix an issue that many people seem to be having. Doesn't SOUND stupid, at least to me.


    • #4
      Why is the damn site logging me out all the time?
      Maybe it's a sign Anderton has had enough of me!
      We're not in Kansas anymore.

      Comment


    • #5
      Still getting logged out. Three times today alone.
      We're not in Kansas anymore.

      Comment


      • Frets99
        Frets99 commented
        Editing a comment

        Elias Graves wrote:
        Still getting logged out. Three times today alone.

        Don't know what that's about. Hasn't happened to me. I'll see if I can get an answer.


    • #6
      Twice more today. Very odd.
      We're not in Kansas anymore.

      Comment


      • Frets99
        Frets99 commented
        Editing a comment

        Elias Graves wrote:
        Twice more today. Very odd.

        Are you logging in from your phone or pad?


         


        I always have to relog when I start up on the phone.


    • #7
      And I haven't had time log in since the day the new site went live on multiple devices. Definitely weird. Cookies? Issues with iDevices?
      Mazi Bee Militia!
      JJ Pistols Kickfụck Brigade
      PpP
      My gear list is in serious need of an update...

      Comment


      • #8
        Either the iPhone or iPad. Same results either way. It was staying logged in all day but now I'm having to lo in very time.

        I don't think it's cookies. All my other sites keep me logged in just fine.
        We're not in Kansas anymore.

        Comment


        • #9
          Are you using Safari other Chrome?
          Mazi Bee Militia!
          JJ Pistols Kickfụck Brigade
          PpP
          My gear list is in serious need of an update...

          Comment


          • Frets99
            Frets99 commented
            Editing a comment

            GilmourD wrote:
            Are you using Safari other Chrome?

            I'm using Safari on my I-phone and I have to keep logging on there. I use firefox at work and home and I do not have to repeatedly log in at either site.


        • #10
          Using chrome on the iPhone seems to have eliminated the login issues for me.
          Campbell UK-1
          http://www.campbellamerican.com/abou...erican_guitars

          NEA Klon Klone
          https://www.facebook.com/NatickElectricalApparatus

          Best Guitar Cable money can buy GUITARTEC REPAIR at Barnstorm Music 98 Main St. (Rt. 109) Medway, MA 401 352-4653

          Comment


          • #11

            So are they concerned about fixing all of the flaws or not Frets?

            Right now I am logged in,But at the top right next to my name it still says Sign in???WTF??

             

            no wonder so many have left.Come on guys.

            Comment


          • #12
            You can't see pics? You're the only person I've heard with that complaint. That's extremely odd. I've browsed the new HC in Firefox, Chrome, and IE for PC, on my wife's iPad with both Safari and Chrome , my Asus Transformer Prime with Chrome for Android , and I'm posting this from my DROID RAZR MAXX HD using Chrome for Android.

            Have you tried another device?
            Mazi Bee Militia!
            JJ Pistols Kickfụck Brigade
            PpP
            My gear list is in serious need of an update...

            Comment


            • tvvoodoo
              tvvoodoo commented
              Editing a comment

              F-F-F-FINALLY!

              figured the no pics issue. Still couldnt see on my mobile.

              Turns outif you have the ignore html box checked under prefences yeah, you won't see pics

               

              Maybe a no-brainer for some but gawd this caused me a LOT of needless frustration.

               

              Thanks HC for allowing me to figure this out all by myself:mantongue:



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