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Tone Factor Is Done :(

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  • #46
    I've bought a few things from them before and always had good dealings with them. Hate to see them closing down.
    http://deadhandcollective.blogspot.com - my band
    http://divinemotherrecordings.com -my label
    http://divinemotherrecordings.bandcamp.com
    http://acapella.harmony-central.com/...l=1#post425143 99 - good deals

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    • #47
      I've known about this for a while. I'm pretty bummed. If it weren't for ToneFactor I'm not sure Subdecay would exist in it's current form.
      ToneFactor was Brad's baby, but I now he has other things on the horizon.
      Visit the Subdecay Website!Follow Subdecay on facebook & you could win a free pedal.

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      • #48
        Man, that sucks...


        Although you could see it coming, they barely had stock of stuff lately, I guess they were trapped on their own economics. That and some other new retailers showing up made the rest. (I would love to know for example who's behind prymaxevintage, they have a huuuge stock and that needs a big investment to start it)

        But yap, sad because I ordered from them a lot of times, they were alwayts reliable and super nice people.
        .

        Good deals lonk

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        • #49
          That's too bad to hear, always liked Brad. I sometimes thought his return policy was overly generous, and I wonder if it cost him too much in the end, but I'm just speculating. It was truly the best customer service policy I've ever seen, but maybe not the best business decision. Anyway, I hope he does well with his next adventure, Mojo Hand or whatever else it might be. A talented guy for sure.

          As for the PGS hate here, not sure I quite get it. Between their weekly free pedals (including international), always supporting out BOTB with free pedals (more than anyone else), and also a pretty damn good return policy, i don't get the hate. But them I'm biased I suppose. I always thought the top 2 pedal companies were Tonefactor and PGS, but the video use by PGS was just a far superior way to draw in an audience. Other companies have clearly caught on now, and there are some other good alternatives for sure. Good to have options, but I'm sorry to see Tonefactor fold.

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          • #50
            : ( Awful news.
            Totally Awesome Deals With...

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            • #51
              not good news

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              • #52
                awww
                I can imagine it is a lot of work to run an on-line pedal store
                well, it was an exemplary business, great service, friendly, good deals
                thanks Brad and good luck

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                • #53
                  That's too bad to hear, always liked Brad. I sometimes thought his return policy was overly generous, and I wonder if it cost him too much in the end, but I'm just speculating. It was truly the best customer service policy I've ever seen, but maybe not the best business decision. Anyway, I hope he does well with his next adventure, Mojo Hand or whatever else it might be. A talented guy for sure.

                  As for the PGS hate here, not sure I quite get it. Between their weekly free pedals (including international), always supporting out BOTB with free pedals (more than anyone else), and also a pretty damn good return policy, i don't get the hate. But them I'm biased I suppose. I always thought the top 2 pedal companies were Tonefactor and PGS, but the video use by PGS was just a far superior way to draw in an audience. Other companies have clearly caught on now, and there are some other good alternatives for sure. Good to have options, but I'm sorry to see Tonefactor fold.


                  i didnt have acces to my personal email at work so i couldnt retrieve/ reset my password to place an order online so i called pgs to place an order with a credit card and the person that answered the phone acted like my request was completely outlandish and caught an attitude with me for trying to give his company my money. that was and will be my last interaction with pgs. had they given me a 3k tele rather than act the way they did towards me i imagine my impression would be different.

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                  • #54
                    Eh, everyone can have an off day. I call them fairly often, even when they don't know who I am, but I'm always treated nice. I usually give stores a second chance, like MF when they went through their **************** up phase (I got a strat instead of a wah pedal once), and they've been fine since then.

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                    • #55
                      It sucks. I love this store. Best shipping to Canada I got so far.

                      ditto.

                      thanks for all the great deals
                      and i hope that only buying pedals during the deals wasn't what put them under....
                      i can't get to the website at the moment. they're probably getting flooded.
                      Near Grey

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                      • #56
                        how about 50% off coupons?
                        Decolonize

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                        • #57
                          how about 50% off coupons?


                          kick 'em while they're down, classy move
                          huh









                          Originally Posted by misterstomach


                          I'm more concerned that people **************** their pants and cry when i play than i am that it sounds good.

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                          • #58
                            a bunch of those pedals they have in stock on consignment... just screw over the builders!
                            I'll take two of each!
                            Near Grey

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                            • #59
                              That's too bad to hear, always liked Brad. I sometimes thought his return policy was overly generous, and I wonder if it cost him too much in the end, but I'm just speculating. It was truly the best customer service policy I've ever seen, but maybe not the best business decision. Anyway, I hope he does well with his next adventure, Mojo Hand or whatever else it might be. A talented guy for sure.

                              As for the PGS hate here, not sure I quite get it. Between their weekly free pedals (including international), always supporting out BOTB with free pedals (more than anyone else), and also a pretty damn good return policy, i don't get the hate. But them I'm biased I suppose. I always thought the top 2 pedal companies were Tonefactor and PGS, but the video use by PGS was just a far superior way to draw in an audience. Other companies have clearly caught on now, and there are some other good alternatives for sure. Good to have options, but I'm sorry to see Tonefactor fold.


                              wassup with dat, Andy is dreamy
                              Originally Posted by Inspector 71


                              I'm only framus in my own mine.









                              Originally Posted by riff ie


                              black hole complementarity, or, you won't feel a thing
                              likewise...









                              Originally Posted by christianatl


                              I plan on riding my ****************sled through the pussy apocalypse.

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                              • #60
                                Sad news, thanks for all the great service TF dudes!
                                Winner of nothing, BOTB Raffle 2011

                                @Jenesis

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