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New Blackstar keeps dying


jds22

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I just received an HT20 and it keeps going silent on me. It will play for 5-10 minutes and then the volume slowly fades to nothing. I replaced the preamp tubes and it still dies. I have the back off and noticed that when the amp was working the power tubes were glowing like normal. After it went silent I looked again neither power tube was glowing.

 

Could it be one or both power tubes? I could see maybe one of them not glowing but both? I don't have any extras to experiment with.

 

Could it be something more serious than just tubes?

 

I'm wondering if I should just send it back?

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Had the EXACT same problem with a 60 soloist. Faded in, and I got nothing but fizz when I really dug into the strings. Changed tubes, and the fuse - nothing. I didn't waste any time in sending it back.

 

 

Yep, calling them tomorrow.

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