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Sometimes politeness helps convincing an institution to reform itself.
In my experience, neither works. They just don't get it and they don't seem to care. This is the exact same FAIL format that I've dealt with in another forum. It's like the designers don't really have any experience on forums. But hey, they sure like to put pretty pictures on the sides. FAIL.
Now watch, I'll post this and then the forum will take me to page one to a point that I don't give a flying **bleep** about. So I'll have to scroll down to the bottom of the page and click on the last page. Then I'll have to scroll down to find my post and read it to see if it's okay. FAIL all over the place.
The fact is that the forums are working now, and you can still access the wealth of information that was generated previously on the on-topic boards. Sure, the graphic design/layout isn't half as slick and professional as on the old forums, but it'll all get worked out.
Hopefully this iteration will draw in a new slew of musicians/soundologists/lifers/nutcases.