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I had one cutting out on a vocal last week, i thought it might be the loose fit without the O ring.

 

Yes, that is the effect of missing "O" ring. The "O" ring makes up for inconsistancies in the ID of male XLR connections, and without the "O" ring, some connections can be pretty sloppy. I'd think most anyone who sells Neutrik products should be able to fix you up... assuming it's Neutrik NC3FX ends we're talking about here.

 

If the ends are run without the "O" rings in bad situations, it's possible to permanently tweek the contact points inside the connector housing... rendering the connector useless.

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