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I think our MixWiz 16:2 WZ3 has the flu


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We went to set up for a club gig Saturday afternoon. We got our monitors situated (Aux. 1 thru 3) and then moved on to ring in the mains. We were invited to run our main "M" feed from our mixer into a channel on the clubs mixer and power so they could control the music going into and out of our breaks and of of course the overall volume in the club and we agreed.

When we went to fire up the mains there was no signal out front. The guy in charge of their console kept trying this and that, asked us to try a couple of different cables to no avail then all of a sudden SCREEEEEECCCHHHH! He pushed something on the console and it went to wide open in a split second.

[Please allow me take a moment away from my current topic to say that I can see what might happen to ones hearing if that were to somehow happen while using IEM's without limiters]

Now, there was signal to the mains but it is a very, very thin and tinny, weak signal. I think, ooops, this guy just blew out their mains but upon trying some music from their computer catalog they sounded fine. We messed around a bit and couldn't figure out for the life of us what to do. I then tried the Left and Right sends with the same result.

As a last effort I tried to send a signal from Aux. 4 and bam, full range and power sound. We ended up mixing and performing that night from Aux. 4 and everything went well and we got many compliments to boot.

I am hoping that I'm overlooking something that I may have muted or turned down. Maybe there is a mini-switch that accidentally got engaged or something else on the board that we don't normally mess with got engaged that may be causing this issue with or M, L & R sends.

Could that moment going to full power (their console, not ours) have done damage to our board? Anyone experienced this before?

We love this board and have never had a seconds trouble with it until now. Any thought or advice is appreciated.

Mike

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Quote Originally Posted by Vinny D View Post
Did you try sending your main out to your amps/speakers (not going through the house board)?
How could you have mixed using your Aux 4 signal? you would have had no channel EQ control.
I was about to try that when he ran his computer into the channel we were using and it all sounded fine so I just assumed at that point that it had something to do with our outputs outputs. Granted, I don't know how he patched the tunes into that channel.

As far as channel EQ control goes, we try to use as little channel eq (or eq at all for that matter) as possible just to keep things simple. It is most effectively used on our drums and bass which we elected not to mic in the small venue we were playing.

Honestly, at that point we were just happy not to be completely dead in water.
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Quote Originally Posted by trevcda

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Could phantom power have been on in the channels you were patching to? I would think the A&H's outputs could handle it but maybe not.

 

I hadn't thought of that. I was on stage manning our board and couldn't see what he had going on.
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Quote Originally Posted by Coaster

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use a di when feeding a mixer to another mixer of unknown user intelligence. i am going to bet the issue has something to do with differential drive compared to impedance balanced drive

 

I truly hope that means user error or oversight and that there is still hope that I haven't fried our board.
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IIRC the auxes are not the same drive as the mains so they for the most part function the same but operate different.

hook up your board to your own stuff and test it.

i have seen issues with hooking up mixers to phantom power and having the outputs not work until phantom was disengaged by my experience with that is limited

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There are 2 possibilities that I can think of, the first is that phantom power on the club's console latched up the cross-coupled balanced drive outputs of your MixWiz. This is because of the potential for positive feedback on the servo cross coupling. It may or may not damaged the outputs of your MoxWiz.

The scond possibility is that he used an adapter (or a bad cable) that opened up either pin 2 or (probably) pin 3 of the output of your MizWiz and the differential input of his console just amplified the common mode bleed. If he increased the gain a lot to make noise, and then the open connection reconnected, you would have had about 60dB of extra, unanticipated gain. This would not have been noticeable on your aux outputs because pin 3 is referenced to ground This is unlikely to damage your MixWiz but his speakers (especially the HF drivers) may not have been so lucky.

Always, always, always use a properly level matched passive, transformer isolated interface (passive DI, isolation transformer) between the output of your console and ANYTHING that you do not have 100% control of. This is defacto standard in the world of real pro audio.

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"This is defacto standard in the world of real pro audio"

This statement says a ton about me and my expertise! Live and learn I guess.

Thanks for all the responses. I wont know what damage has been done 'till I get it all set back up. Wish me luck!

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I have a brand new Mix Whiz III also (well a couple of months old now) - and one night - for some reason - I could not get any signal out of the Main Mono Feed. We tried everything - but got nothing. Like you - we routed around this problem - and were just grateful to get through the night - which we did - just fine - with lots of compliments.

The next day - when I got everything out to try to figure out just WTH was going on - presto - everything worked fine - and has continued to work fine ever since. Here's hoping YOU will have that same experience!

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Quote Originally Posted by Dega500 View Post
"This is defacto standard in the world of real pro audio"

This statement says a ton about me and my expertise! Live and learn I guess.

Thanks for all the responses. I wont know what damage has been done 'till I get it all set back up. Wish me luck!
Your experience here may highlight why it is standard operating procedure to isolate our equipment from the real world and any idiots that might be attached to the other end of the cable going to the real world.

(These comments are for others who may find themselves in questionable situations and want to protect themseves from damage)
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