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Local service facility - N. Cal


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  • Local service facility - N. Cal

    My DW-8000 suddenly seems to be on the fritz. Not long ago I followed the famous repair link involving replacing the soldered battery and doing a reset/reload (sorry, don't have the address handy) and it seemed to be OK.

    Now it's similarly screwed like before, so I want to take to a local synth shop. I had a D-50 repaired at CAE Sound before, but they were a little slow and pricey and also a little far away. It seems like they have their share of horror stories online as well.

    Can anyone recommend another good local place in the Santa Clara Valley? The synth is in good shape otherwise, so I don't want to hunt for another one. I also don't want to spend too much since the boards are still pretty cheap on the market.

    By the way, has anyone done the DW-8000 memory/function upgrade? If I get mine working again maybe it would be worth exploring.
    I synth, therefore I am.

  • #2
    Can you explain what it's doing exactly?
    Response from John from American Musical Supply on why I have received 2 used/damaged Korg M3's and 1 reboxed M3 from Guitar Center (a.k.a. why I'll never buy from AMS again): Footfall wrote:What you're experiencing with these units is the result of our warehouse crew intentionally "overpacking" this product.Current Korg Gear: KRONOS 88 (4GB), M50-73 (PS mod), RADIAS-73, Electribe MX, Triton Pro (MOSS, SCSI, CF, 64MB RAM), DVP-1, MEX-8000, MR-1, KAOSSilator, nanoKey, nanoKontrol, nanoPAD 2


    • #3
      Very little output if any from key presses, and it's distorted. LEDs are a little odd as well. Reset/reload multiple times does nothing.

      I really like this old beast, so if it's easy/cheap to fix I think it's worth it. Money is tight, but if has to go to a professional then so be it.

      I don't have access now, but if I can get a recording I'll post it.
      I synth, therefore I am.


      • #4
        I found this place in San Jose (home site dead, Yelp is active), but they have mixed reviews and they appear to cost more ($135/hr) than CAE Sound ($125/hr).

        Any local or other opinions?
        I synth, therefore I am.


        • #5
          run away from both Musician's Service Center and especially CAE Sound.

          i use chris hewitt for everything now, he's near Westgate in Saratoga, great guy, high quality work, excellent rates. he's also 7 miles from me which is awesome- i used to take my old analog stuff all the way to oakland.



          • #6
            Thanks for the cool link. The site is full of interesting info and details on what he actually did on certain repairs, a rare treat. He has reasonable rates, so I will definitely contact him.

            Small businesses like his are the best. I had my microscope fixed by a guy that works out of his home in Saratoga, and he was very professional and reasonable. We even sent a microscope from work to him after my positive experience.
            I synth, therefore I am.